MV
Marius V
Active since Jun 2013
155
Reviews
0
Industries
Reviews
155 reviews1 month ago
POOR SERVICE YOU RECEIVE FROM FASTA ONCE ACCOUNT IS PAID IN FULL
I have made a full payment towards my Fasta account on the 10 March 2026 for the amount of R 1,127.63 as per settlement letter I pulled from your system. I even emailed the proof of payment & the settlement letter on the 10 March 2026 to collections@fasta.co.za. I then received an email in return from collections@fasta.co.za, the person's name was Christina Dabulamanzi stating the following: "Hi Marius, Thank you for your email. I have received your POP the payment will be allocated to your account." Till to date I am being pestered with phone calls that I need to pay my account, even if it is paid in full and when you look on your system it stills shows outstanding. Till to date I did not receive any letter stating that my account has been paid in full nor has my credit profile been updated. I think this is utterly poor from FASTA that they do not update your profile once a full payment was made towards the account and after all being harassed to pay your account. Update my account at once and remove my name from all the credit beraus and send me proof there off. Or I will take further steps as I see this as *****. Enough is now Enough.
0 replies
7 months ago
Poor Service received from Budget after login a complaint.
I have logged a complaint with Budget Insurance on Friday, 12 September 2025 in regard to a windscreen that I claimed about a month ago. Glassfit Alberton fitted my windscreen and after driving my windscreen had a lot of wind noise. After I logged a complaint at Glassfit Alberton they refitted my windscreen and it was also noticed that the cover behind my rearview mirror was broken. Glassfit Alberton replaced that as well. I went to Glassfit Vanderbijlpark in Friday, 12 September 2025 as I presume the windscreen is *****ed as when it rains or I use my windscreen washer there is a spot direct in my site that is not cleaned when you use your wipers. Glassfit Vanderbijlpark provided this in there report they giving me: Concerns of the client: The client brought the vehicle in to the Vanderbijlpark branch on Friday, 12 September 2025. The concerns raised by the client was that his glass was fitted scew, because the wipers did not clean the glass effectively (see fig. 1) and the SikaTack Pro used for the fitment was peeling out from the pillar trims on the inside of the vehicle. Fitment location: The vehicle was fitted by Glasfit Alberton at the client’s work and it was a Benson glass that was fitted. Findings: After looking at the vehicle, it was determined that: 1. The wiper mechanism was damaged, as it is completely loose. 2. The ***ling was not put back properly after the fitment and was out of the bottom beading (see fig 2). 3. There is waves in the glass (see fig 3). 4. The glue could be seen from inside the vehicle on the passenger side, when sitting in the driver seat (see fig 4). The full report is available on request. As per your sms you send me on Monday 15 September 2025 I would have an outcome on my claim within 48 hours. 48 hours has past and no feedback as yet. Is it due to the fact that I am changing my policy from Budget to Absa that I am not getting the service I need to get? I paid for my insurance in full in the beginning of the month and I am still covered with Budget till month end. Are we going to sort this out today or before ending off business today, 18 September 2025 or do I need to go to all the mayor newspapers before this is getting to sort out?
53 replies
8 months ago
Utterly Poor Service Receive from Pep Cell in Vaalmall
I purchased a Stylo from Pep Cell on the 24 June 2025 at Vaal Mall. After +- 1 month I switch my phone on "standby mode" and when I wanted to switch it on, my phone did not want to switch back on again. I took my phone in on +- 29 July 2025 for repairs. I have received a phone call yesterday, 04 August 2025 to collect my phone. I went to the Pep Cell Store in VaalMall today 05 August 2025 to collect my telephone. When I arrived at the store no one was aware of the fact that I was phoned to collect my phone. After a huge argument and the bad treatment we received, my wife shown them on her phone that the phone call was made from this store to come and collect my telephone. Then they struggle to see where my phone is and at the end of the day I was informed that I receive a new handset, which was untrue. On the dispatch note it also state that the unit was swapped, which is untrue. If it was a new unit the screen protector would be brand new and not on this one. This one looks like a secondhand phone. The treatment you receive at the store is unjust and uncalled for. We felt intimidated when you speak to them and they are vey unhelpful and very arrogant. If this is the way that the staff tread people and it is acceptable with you, Pep Cell, then I will go to all the mayor newspapers in order for each and every person in South Africa read about your poor and utterly bad service. I want a brand new handset as the one that was swapped is second hand and my phone I bought was brand new and not second hand. I also want a apology form the store due to the kind off treatment we received.
0 replies
9 months ago
Poor Service received from lendplus
This loan account was paid in full on the 07 July 2025. The proof of payment was forward to you and my account was not updated. It is no 3 days later and the amount should be reflecting already on the account. Please update my account asap and forward the settlement letter to me asap. This needs to be done before end of business today or I will take this matter further.
0 replies
10 months ago
No feedback after application online
I app**** for a personal loan through your company. It is now nearly 2 weeks, and I have not received any feedback. This is utterly poor service which you receive even for a protentional client. Just come back with feedback, is it to must to ask for?
0 replies
10 months ago
Utterly Poor Service from Gomo
POOR SERVICE FROM GOMO VECHILE SOLUTIONS I would like to lay a complaint regarding Gomo Vehicle Solutions. I had an account with Gomo Vehicle Solutions and due to unforeseen circumstances, I ran behind on my account. I have paid my account double for two months and then decided to trade my vehicle in on another vehicle. I phoned Gomo on the 27 May 2025 and they forwarded me a settlement letter with all the amounts that needed to be paid towards the vehicle finance. As from the 29 May 2025 a debt collector is pestering me all the time because I did not make a payment. Each time I advised him that the said vehicle is sold, and the dealership needed to pay the settlement on the vehicle. As per the statement they had time till the 06 June 2025 to make the payment towards the account. On the 31 May 2025 Gomo listed me on all credit buraus which I think was very premature because I informed them that I am going to trade the vehicle in and as per settlement I have change to the 06 June 2025 to settle this vehicle. When I phoned this morning to speak to the CEO, I was informed that I may not speak to him, and they did not even want to provide his/her email address to me nor his/her PA. I wanted to finance another vehicle through Gomo but if this is the way Gomo want to conduct business, then I would rather go elsewhere. I do not want to speak to customer care as they are rude, and they do not want to assist, nor do they seem eager to assist you. I would like a high up manager or the CEO him/herself to contact me in this regard. This vehicle account needs to be closed asap, and the account updated on my credit profile. This is and was not my fault that GOMO listed me again on the credit burau and I demand that the payment history must be deleted as this was premature and unjust. I work hard for my credit burau score to climb and I am not going to allow this to bring my score down due to some or eager person that list me. You have till the end of business today, 09 June 2025 to revert back to me with a statement that shows R0.00 and proof that all details, with the update of the payment history, to be email to me or I will be forced to take this matter further. Enough is now Enough.
1 reply
10 months ago
POOR SERVICE FROM GOMO VECHILE SOLUTIONS
I would like to lay a complaint regarding Gomo Vehicle Solutions. I had an account with Gomo Vehicle Solutions and due to unforeseen circumstances, I ran behind on my account. I have paid my account double for two months and then decided to trade my vehicle in on another vehicle. I phoned Gomo on the 27 May 2025 and they forwarded me a settlement letter with all the amounts that needed to be paid towards the vehicle finance. As from the 29 May 2025 a debt collector is pestering me all the time because I did not make a payment. Each time I advised him that the said vehicle is sold, and the dealership needed to pay the settlement on the vehicle. As per the statement they had time till the 06 June 2025 to make the payment towards the account. On the 31 May 2025 Gomo listed me on all credit buraus which I think was very premature because I informed them that I am going to trade the vehicle in and as per settlement I have change to the 06 June 2025 to settle this vehicle. When I phoned this morning to speak to the CEO, I was informed that I may not speak to him, and they did not even want to provide his/her email address to me nor his/her PA. I wanted to finance another vehicle through Gomo but if this is the way Gomo want to conduct business, then I would rather go elsewhere. I do not want to speak to customer care as they are rude, and they do not want to assist, nor do they seem eager to assist you. I would like a high up manager or the CEO him/herself to contact me in this regard. This vehicle account needs to be closed asap, and the account updated on my credit profile. This is and was not my fault that GOMO listed me again on the credit burau and I demand that the payment history must be deleted as this was premature and unjust. I work hard for my credit burau score to climb and I am not going to allow this to bring my score down due to some or eager person that list me. You have till the end of business today, 09 June 2025 to revert back to me with a statement that shows R0.00 and proof that all details, with the update of the payment history, to be email to me or I will be forced to take this matter further. Enough is now Enough.
106 replies
11 months ago
The best Service Received Ever
We recently bought a Ford Everest from Reggie. I must say, Reggie, WELL DONE. You guided us nicely through the process and your services is outstanding. Well Done!!! See you soon
0 replies
11 months ago
Account paid in full but no response nor paid up letter send. POOR SERVICE
I have paid my outstanding on my NPC account in full on the 08 May 2025. I have forwarded an email to SYMINGTON & DE KOK. Till to date I have not receive any paid-up letter on this matter nor did I even receive an email stating that they received the payment. This is utterly poor service which you receive. If you do not provide me with a paid up letter before the end of business today, 12 May 2025 I will be forced to take further steps and also put an article in all the mayor newspaper in order for everyone to read about the poor service delivery you received. But the thing you can do best, is to threat a customer. How do you understand that?
0 replies
12 months ago
POOR SERVICE DELVIERY FROM MWEB
I had a account with Mweb which I contacted in February 2025 to give notice that I want to cancel the services. The call center agent that assisted me informed me that the request has been processed and that my services would be cancelled. I know I had a amount outstanding which I need to pay but till to date I have not receive any invoices of whatever sort. How do you expect that a client needs to pay the account if no invoice has been sent to him. Now today, 30 April 2025 I received a threating sms stating that if I do not click on this link to pay my account then I might be listed. Due to the fact that in today's world you cannot just click on links to pay account without the fear of being hacked, how can you send sms like this?? You did not even bother to pick the phone up and call me, as a customer and to ask him if he received the invoice and when payment would be made, but no, you rather send out threading sms's and links. What would you do, if me, as a customer go to my lawyer and forward you threating sms's, and links??? You will ignore me, right???? Please forward me a detailed statement in order for me to go through it and see what is going on and stop sending me sms like that.
0 replies
Review Distribution
5 Star
5 (3.225806451612903%)
4 Star
0 (0%)
3 Star
1 (0.6451612903225806%)
2 Star
15 (9.67741935483871%)
1 Star
134 (86.45161290322581%)