FASTA (Pty) Ltd

Based on recent customer reviews, FASTA (Pty) Ltd faces significant customer experience challenges, with feedback dominated by frustration over post-settlement processes. Customers consistently mention unauthorised debit orders after loans have been paid up, difficulty obtaining refunds, and prolonged delays in updating credit profiles. A recurring theme is the absence of accessible support channels, with complaints about unanswered emails, automated WhatsApp responses, and tickets being closed without resolution. While a minority express gratitude for being approved when other lenders declined, the overwhelming sentiment reflects deep dissatisfaction with accountability and communication.