SA
Sidney A
Active since May 2021
3
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Reviews
3 reviews4 months ago
Damage fridge delivered, No repair damage control demand
I went into Maponya Mall Bradlows, Nomsa at the store assisted to get a credit approval. We proceeded to by four items a fridge, stove, microwave and airfryer all Defy products. The products was delivered on the 29 October 2025. I never used and of the items because my old fridge was still in use. But the strangest thing happened on the daybof the delivery the truck driver was laughing behind my back and drop all things of. The requested to only open the fridge and took photos of it and I signed the delivery note on they phone cause I was not aware of any fault on the fridge. It did not used it right away cause I first tried to sold my old fridge so the new one was just standing off in a corner which was at a angle I could also not notice it was broken. I kept saying to my son adjust the legs at the bottoms because the fridge look so skew. My wife kept asking me why this fridge look like there is a dent and I brushed it off. I sold my fridge and started to move the new one in a position I could use it but everything appeared very skew. Then at night because the fridge was switch on I saw in the ceiling which is the vinyl ceiling a light at the top of the fridge and I took a chair to look at the top of the fridge, the light on the inside was still off which was supposed to go off. I opened the door and check why this light would not go off and press the switch next to the door was working, however the door of the fridge never made contact with the light switch until it hit me, this fridge is broken. All the skewness i saw was not my imagination. I remembered the day the stock was delivered the fridge was standing on the edge and other stuff in the middle, this made me realize that the fridge could have fallen and the drivers did not dislose and they it was they only took the photos at and anger that appeared right to them. Not the inside or the top. I immediately let Nomsa know and she then informed jdg who instructed a repair to be done. From the time of my 1st complaint the 25 November i received a 1st confirmation of repair on the 3 Dec and another one 4 Dec 2025. I refuse to take a fridge that has to be repaired intact I refuse to pay for anything any further unless this company does damage control. Was I supposed to get damage goods dont they pay insurance if the stuff is broken in transit. If thy come to take this fridge for repair it will not pay a single sent on this account I'm not used good. Bradlows account number 002824322. Don't expect me to pay for damaged good your are going to do damage control. I spoke to your consultant Nomsa at the Bradlows store in Maponya Mall.
0 replies
48 months ago
Invoicing incorrextly
For the past three months, it appears that Telkom is not billing me correctly and the fact that I cannot speak to anyone. I did nit have money in my account, but paid via eft. This month i paid using myCapitec facility. No one at telkom is fixing the Rejection with the eft payment to reflect that money and lower the invoice to reflect that right debit order to go through. I want to just make pmt via eft than debit order which is simpler, but they are not operating in a manner that we could speak to someone at the business.....Telkom fix the invoices cause it is now showing double the payment to go off in the next month.
0 replies
60 months ago
Channel disappearing
Dstv channels keep disappearing. I see took off my channels is not there. The channels taking out of my package is 303, 177, 189, 343, 145, 144, 165, 103, 166 I want a refund for the missing projects will I get.
53 replies
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1 Star
3 (100%)