*****ing my money

This is sad how one can see that this companies is just there to make money and dont deliver any service. This JD Group is a devision of the Pepkor group where all the other companies fall under.

Since the 17th of December I have been struggling to get hold of someone to speak with. I am currently paying for stuff that was never delivered to me from Russels. I speak to the sales rep and the manager but they can't give me any answers. Why is the service so bad? I tried all the platforms for Russels but no one is responding.

I am pleading with you guys stop debiting my account after you know that I dont have the products. Stop *****ing from people. I might not be the only one there might be many more. But please stop it now.

You services is poor and any upgrade wont make a change. Teach your stuff to respect your company maybe then your service will inprove.