Horrible Service Department Experience

Service Department: worst experience I’ve ever had. I’ve arranged my day and delivered vehicle at 8. After 4 I called them to find out whether I must sleep over at office or what is status? They neglected to contact me for authorisation to go ahead and said simply the vehicle must stand over another day. No apologies or regards to my travel arrangements. It seems that they have inexperienced staff working without supervision. I choose to spend my hard earned money rather on a different dealer who has an understanding of working with customers and how inconvenienced customers are when left stranded at office overnight.