Jenny Internet
3.3|941 reviews
Responds in 39 hours 4 min
LG
Lee G
1 reviews | Active since Member
08 Mar 2026, 10:30
Poor service
After constant complaints, I get no feedback. Connection drops and answering their questions via WhatsApp, still no feedback. Even replying I will be looking at another service provider, still nothing. Well, obviously my business doesn't mean anything to them. Waiting for another service provider to contact me. Sorry Jenny Internet!!! You will lose a client.
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Replies (53)Jenny Internet's replyOfficial
09 Mar 2026, 14:30 Good day, I am sincerely sorry for the lack of feedback and the frustration this has caused. We want to make your connection effortless, and it is clear we have let you down in this instance. Your business is very important to us, and we would hate to see you go.I have escalated your concerns, and a support agent will be in contact with you shortly to resolve the connection drops and provide the feedback you've been waiting for. Ticket Reference: 2026-03-09-1564Best regards,Nikita
Best regards,
Jenny Internet's reply09 Mar 2026, 14:30
Official
Good day, I am sincerely sorry for the lack of feedback and the frustration this has caused. We want to make your connection effortless, and it is clear we have let you down in this instance. Your business is very important to us, and we would hate to see you go.I have escalated your concerns, and a support agent will be in contact with you shortly to resolve the connection drops and provide the feedback you've been waiting for. Ticket Reference: 2026-03-09-1564Best regards,Nikita
Best regards,