Excellent Customer Service

Excellent Customer Service. I went to the Jet Emalahleni downtown store. In Emala Mall, on 5 February 2026. I was approached by Siya a young man who asked if I would be interested in opening an account and enjoy shopping at Jet. Once the paper work was done. Siya patiently and calmly went to the payment counters with me. We went to a lady wearing dreadlocks. She had a pile of papers she was busy with and we waited for about 15 minutes with no help from her as Siya asked her to help us. We heard the lady in dreadlocks murmur unprofessional wirds to her other colleague who was standing next to her in another till. Then Siya tried a second lady called Retshepile who helped us promptly without complaining. I enjoyed my shopping from Siya who assisted me with choosing the sizes and clothing for my son. Retshepile made it possible to get the account approved showing amazing team work. Siya and Retshepile deserve to be at the front desk as they represent professional and flexible customer service. Great work to these two of a kind Jet workers. I appreciate the service they gave me against the odds.