Disappointed tenant

Rented an apartment at their newly built apartments in Fochville with them that had so many issues, from leaking windows when it rained to rodents(rats to be specific) and issues with plumbing where a deep odor would permeate through my sink. Each complaint just fell on deaf ears until I opted to move out and despite giving the one month notice as the law suggests, getting a refund was literal hell. We had such high hopes for them as their affordable housing project was a first in our small town. Made so many excuses for them because we could tell some of the employees actually wanted to be of some help but the management leaves less to be desired.