TrustIndex
0
Ranking
#2
in Other
NPS Score
33
Recommended: Likely
Jun '25 - May '26
JJ Groups has a TrustIndex of 0 out of 10 on Hellopeter, based on 9 reviews in the last 12 months. Hellopeter has tracked JJ Groups across 60 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Justin Bates. Owner of of Koop - it part of the JJ Groups in Boksburg is the biggest ****** and ****. I bought an item on 28 October 2025 which he promised would take 2 weeks before it would be shipped and delivered from Boksburg to Cape Town. Today is 27 January 2026 still getting the run around and all the excuses. DON'T EVER USE THEM. Call me for more info and the proof. 0795085335
1 reviews | Active since Jan 2020
Justin Bates. Owner of of Koop - it part of the JJ Groups in Boksburg is the biggest ****** and ****. I bought an item on 28 October 2025 which he promised would take 2 weeks before it would be shipped and delivered from Boksburg to Cape Town. Today is 27 January 2026 still getting the run around and all the excuses. DON'T EVER USE THEM. Call me for more info and the proof. 0795085335
1 reviews | Active since Jan 2020
Excellent experience and service received from JJ Groups SA with friendly staff and from Justin. I can Highly recomend them. Excellent steel manufacturing and quality. Like any other company there is a turn around time. Will use them again.
1 reviews | Active since Jan 2020
Excellent experience and service received from JJ Groups SA with friendly staff and from Justin. I can Highly recomend them. Excellent steel manufacturing and quality. Like any other company there is a turn around time. Will use them again.
1 reviews | Active since Jan 2020
I feel it’s only fair to formally acknowledge the level of service I’ve received, as it has been impressively poor, especially considering the size and reputation of this company. As a client who has already paid a substantial amount of money (70%), I expected at least a basic level of professionalism. Instead, I’ve been met with one excuse after another, minimal communication, and a complete lack of initiative. Any updates I’ve received were only because I reached out first repeatedly. Consistent contact from the supplier appears to be an unrealistic expectation. Promises, unfortunately, seem to be made far more easily than they are kept. They were fully aware that this order was intended as a gift, and I was clearly assured it would be completed before Christmas. That commitment was not honored, leaving me in an uncomfortable and avoidable position. What makes this experience particularly disappointing is that I have never worked with such a large company and received service of this standard or lack thereof. Reliability, accountability, and communication are fundamental, yet all have been noticeably absent throughout this process. I have send an email to the company and have not received any reply. Till this day I have not received any feedback. Based on this experience, I would not recommend doing business with this company. I sincerely hope this feedback is taken seriously, though given the pattern so far, expectations remain low.
1 reviews | Active since Jan 2020
I feel it’s only fair to formally acknowledge the level of service I’ve received, as it has been impressively poor, especially considering the size and reputation of this company. As a client who has already paid a substantial amount of money (70%), I expected at least a basic level of professionalism. Instead, I’ve been met with one excuse after another, minimal communication, and a complete lack of initiative. Any updates I’ve received were only because I reached out first repeatedly. Consistent contact from the supplier appears to be an unrealistic expectation. Promises, unfortunately, seem to be made far more easily than they are kept. They were fully aware that this order was intended as a gift, and I was clearly assured it would be completed before Christmas. That commitment was not honored, leaving me in an uncomfortable and avoidable position. What makes this experience particularly disappointing is that I have never worked with such a large company and received service of this standard or lack thereof. Reliability, accountability, and communication are fundamental, yet all have been noticeably absent throughout this process. I have send an email to the company and have not received any reply. Till this day I have not received any feedback. Based on this experience, I would not recommend doing business with this company. I sincerely hope this feedback is taken seriously, though given the pattern so far, expectations remain low.
1 reviews | Active since Jan 2020
Excellent steel manufacturing company with top-quality workmanship, reliable turnaround times, and outstanding customer service. Highly recommended for any custom steel projects!
1 reviews | Active since Jan 2020
Really Amazing Service, Excellent Work, Amazing Designs, Helpful Staff
1 reviews | Active since Jan 2020
Really Amazing Service, Excellent Work, Amazing Designs, Helpful Staff
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