J & M Ignorance of people's Provident Funds

J & M Lost contract with Woolworths in 2024 in July, eversince then they have been asking my sister to take a taxi to their offices to write her name in the register only on the 07th of each month, and they promise to call her, but they never did. They ower her provident fund money. This has been happening for over a year.

The security take the register to Fatima and they are not allowed to let people in to Fatima who is the HR of J & M.