NM
Nosipho M
Active since Aug 2025
3
Reviews
0
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Reviews
3 reviews6 months ago
J & M Ignorance of people's Provident Funds
J & M Lost contract with Woolworths in 2024 in July, eversince then they have been asking my sister to take a taxi to their offices to write her name in the register only on the 07th of each month, and they promise to call her, but they never did. They ower her provident fund money. This has been happening for over a year. The security take the register to Fatima and they are not allowed to let people in to Fatima who is the HR of J & M.
0 replies
8 months ago
It has been 2 weeks since TransferGo together with Starling Bank refused to my problem using SWIFT programme
TransferGo together with Starling Bank they are clueless and not helpful at all when an error is made when transfering funds of a client. They are unable to correct the error. They keep on pointing fingers at each other, and advises us as clients using their serivices to be patient and wait for weeks for the matter to resolve itself. Even after waiting for 2 weeks, they still blame the receipient bank (Standard Bank of South Africa) even after Standardbank has sent an email advising TransferGo and Starling to state what must be done with the funds via SWIFT. TransferGo and Starling refuse to correct this error on SWIFT. They don't want to take responsibility. They refuse to communicate with each other. They dont value the urgency of their clients regardless of the situation the client is in. It is as if they want the clients to go through the worse. My kids are now out of school because of this problem.
0 replies
8 months ago
Standard Bank not able to assist to allocate funds into my account
Funds were deposited into Standard Bank on 23 July 2025 and would not appear on my account. To cut the long story short, I was informed that department that receives international funds will trace it and direct the money into my account, and I was allocated Caylynn Theron. When I called the Call Center, I was informed that they dont have phones in that department, so I could only wait for him/her to contact me. He/she has not even sent a message or email to say she is busy with my query. I cannot sleep at night. When I went to the branch on 31 July 2025 to complain because I didn't know of any options available, I was then allocated Mr Shaakir Naido who gave me 72 hours turnaroud time. As much as he is trying by responding promptly to the emails and calls, however he is also not winning to access the Funds receiving department where Caylynn is and the second 72 hours has lapsed too. If staff members are short, then they should hire more.
106 replies
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1 Star
3 (100%)