TrustIndex
0
Ranking
#9
in Banking
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
TransferGo has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked TransferGo across 1 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
TransferGo together with Starling Bank they are clueless and not helpful at all when an error is made when transfering funds of a client. They are unable to correct the error. They keep on pointing fingers at each other, and advises us as clients using their serivices to be patient and wait for weeks for the matter to resolve itself. Even after waiting for 2 weeks, they still blame the receipient bank (Standard Bank of South Africa) even after Standardbank has sent an email advising TransferGo and Starling to state what must be done with the funds via SWIFT. TransferGo and Starling refuse to correct this error on SWIFT. They don't want to take responsibility. They refuse to communicate with each other. They dont value the urgency of their clients regardless of the situation the client is in. It is as if they want the clients to go through the worse. My kids are now out of school because of this problem.
1 reviews | Active since Jan 2020
TransferGo together with Starling Bank they are clueless and not helpful at all when an error is made when transfering funds of a client. They are unable to correct the error. They keep on pointing fingers at each other, and advises us as clients using their serivices to be patient and wait for weeks for the matter to resolve itself. Even after waiting for 2 weeks, they still blame the receipient bank (Standard Bank of South Africa) even after Standardbank has sent an email advising TransferGo and Starling to state what must be done with the funds via SWIFT. TransferGo and Starling refuse to correct this error on SWIFT. They don't want to take responsibility. They refuse to communicate with each other. They dont value the urgency of their clients regardless of the situation the client is in. It is as if they want the clients to go through the worse. My kids are now out of school because of this problem.
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