Struggle for Response

No replies from anyone after buying 5 toners for R7k. Two of the toners are out of date and this was emailed to them 4 times. I have even phoned 3 times now and Buhle keeps telling me that she will reply on my mails. The first mail was send on 21.10.2022 and 3 mails after that date. Yesterday the blamed loadshedding for not answering my mails and today its someting else. If you order toners you get invoices within minutes and all mails are answerd, but you as a customer have to wait weeks before getting feedback on your queries, after you paid. Tipical. Wont use them again, regardless if they are cheaper that other suppliers.