Lack of response and urgency

I am beyond frustrated and appalled by the disgraceful response I received from the Johannesburg Metropolitan Police Department (JMPD) when reporting an ongoing drag racing incident in our area. The level of incompetence, indifference, and downright laziness demonstrated by your team is absolutely unacceptable.

When I contacted the JMPD to report the dangerous, ******* drag racing that was taking place right in our neighborhood, I was met with a shockingly unprofessional response. The operator handling my case, instead of taking swift action, claimed she could not locate the development where the incident was happening. This is not only embarrassing but also completely baffling. How can it be that your team, with all the resources at their disposal, can't pinpoint a known location where ******* activity is taking place?

To make matters even worse, when I pressed the operator, she casually dismissed the issue, stating that sending out vans to address drag racing would be "a waste of resources" because those resources should only be allocated to "serious problems." Excuse me, but drag racing is inherently dangerous, *******, and an absolute public safety risk! If ******* activities like drag racing don’t qualify as a “serious problem,” then what exactly does?

This is not just frustrating, it’s downright dangerous. The lack of urgency, care, and professionalism displayed by your department is an embarrassment. Do you only respond to emergencies when someone’s life is already at risk, rather than taking proactive measures to prevent these types of incidents from occurring in the first place?

It is clear that the JMPD has failed in its fundamental duty to protect the residents of Johannesburg. When the very people we rely on to maintain safety and order are more interested in lazily dismissing calls than doing their jobs, it undermines all trust in your ability to effectively serve the public.

I demand that you address this issue immediately, hold the operator accountable for her negligence, and ensure that proper procedures are followed in future cases. We should not have to beg for safety and accountability in our own city.

I look forward to your prompt response and action.