JHB MOVERS - PATHETIC SERVICE

PATHETIC SERVICE !!!!!!! We were ask to pay our invoice upfront which included a R1000 insurance for the goods that needed to be moved. The guys that came out damaged my fridge worth R20000.00. we lodged a complaint with JHB Movers and now they come back to say claim has been declined by Joe Roe Brokers who he goods was in insured with. Not once did they tell us about a technician that need to remove the fridge doors or they have a special wrapping team yet we were specific on our email to them from inception. Shaw Beeby sends me an emailed to say he is not willing to assist us he would rather hand it over to the attorneys. all proof was provided to him with requirements to his offices. He is not willing to assist in having this resolved. He want to take my fridge for two weeks and leave me and my family without a fridge only to send it to a none accredited company to have the doors repaired after charging me R1000 to insure the goods - this was a All Risk Insurance - total replacement R100 000. My fridge is new and recently purchase it. Not only damaged my fridge but washing machine too.