Johannesburg Movers
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I AM STILL WAITING FOR THE REIMBUR*****T FOR THE DAMAGED FRIDGE DOORS. WE WERE PROMISED A MONTH AGO, TO THIS DATE WE HAVE RECEIVED NOTHING NOT EVEN A CALL. JOHN ROE BROKERS HAS BEEN FOLLOWING UP WITH THEM ON MY BEHALF BUT STILL NO RESPONSE...... I HAVE NO WORDS
1 reviews | Active since Jan 2020
I AM STILL WAITING FOR THE REIMBUR*****T FOR THE DAMAGED FRIDGE DOORS. WE WERE PROMISED A MONTH AGO, TO THIS DATE WE HAVE RECEIVED NOTHING NOT EVEN A CALL. JOHN ROE BROKERS HAS BEEN FOLLOWING UP WITH THEM ON MY BEHALF BUT STILL NO RESPONSE...... I HAVE NO WORDS
1 reviews | Active since Jan 2020
Thank you to the wonderful crew from Johannesburg Movers who were very friendly and professional during our stressful moving period. The guys really went out their way. We wish everyone from the company a prosperous future.
1 reviews | Active since Jan 2020
Thank you to the wonderful crew from Johannesburg Movers who were very friendly and professional during our stressful moving period. The guys really went out their way. We wish everyone from the company a prosperous future.
1 reviews | Active since Jan 2020
PATHETIC SERVICE !!!!!!! We were ask to pay our invoice upfront which included a R1000 insurance for the goods that needed to be moved. The guys that came out damaged my fridge worth R20000.00. we lodged a complaint with JHB Movers and now they come back to say claim has been declined by Joe Roe Brokers who he goods was in insured with. Not once did they tell us about a technician that need to remove the fridge doors or they have a special wrapping team yet we were specific on our email to them from inception. Shaw Beeby sends me an emailed to say he is not willing to assist us he would rather hand it over to the attorneys. all proof was provided to him with requirements to his offices. He is not willing to assist in having this resolved. He want to take my fridge for two weeks and leave me and my family without a fridge only to send it to a none accredited company to have the doors repaired after charging me R1000 to insure the goods - this was a All Risk Insurance - total replacement R100 000. My fridge is new and recently purchase it. Not only damaged my fridge but washing machine too.
1 reviews | Active since Jan 2020
PATHETIC SERVICE !!!!!!! We were ask to pay our invoice upfront which included a R1000 insurance for the goods that needed to be moved. The guys that came out damaged my fridge worth R20000.00. we lodged a complaint with JHB Movers and now they come back to say claim has been declined by Joe Roe Brokers who he goods was in insured with. Not once did they tell us about a technician that need to remove the fridge doors or they have a special wrapping team yet we were specific on our email to them from inception. Shaw Beeby sends me an emailed to say he is not willing to assist us he would rather hand it over to the attorneys. all proof was provided to him with requirements to his offices. He is not willing to assist in having this resolved. He want to take my fridge for two weeks and leave me and my family without a fridge only to send it to a none accredited company to have the doors repaired after charging me R1000 to insure the goods - this was a All Risk Insurance - total replacement R100 000. My fridge is new and recently purchase it. Not only damaged my fridge but washing machine too.
1 reviews | Active since Jan 2020
I have made numerous attempts to get a statement of money owed to Johannesburg Movers and I would like to collect my goods from storage. I have sent emails. I have phoned. I never get a reply and Madelein is always in a meeting or “just stepped out” of the office. The one time I did get to speak to her she put the phone down in my ear. I am clearly being avoided. I just want to sort this out and find out what is going on. At this point I am starting to suspect my goods have been stolen/sold/lost. What else am I to think when this is the reaction I am receiving from them?
1 reviews | Active since Jan 2020
I have made numerous attempts to get a statement of money owed to Johannesburg Movers and I would like to collect my goods from storage. I have sent emails. I have phoned. I never get a reply and Madelein is always in a meeting or “just stepped out” of the office. The one time I did get to speak to her she put the phone down in my ear. I am clearly being avoided. I just want to sort this out and find out what is going on. At this point I am starting to suspect my goods have been stolen/sold/lost. What else am I to think when this is the reaction I am receiving from them?
1 reviews | Active since Jan 2020
I don't usually write reviews but I feel obligated to write one about Johannesburg Movers. They were recommended by a friend and with so many different companies out there to choose it was a little scary. Regardless from the second I filled out their online form I was emailed a quote 30 min later. I had a couple questions which were answered to my satisfaction and gave me peace of mind. On the day of the move the truck arrived with friendly, professional staff. They made the move stress free and I have to say that if anyone needs a moving company I can highly recommend them. Thank you to the team from Johannesburg Movers for a great service our country needs companies like yours!!
1 reviews | Active since Jan 2020
I don't usually write reviews but I feel obligated to write one about Johannesburg Movers. They were recommended by a friend and with so many different companies out there to choose it was a little scary. Regardless from the second I filled out their online form I was emailed a quote 30 min later. I had a couple questions which were answered to my satisfaction and gave me peace of mind. On the day of the move the truck arrived with friendly, professional staff. They made the move stress free and I have to say that if anyone needs a moving company I can highly recommend them. Thank you to the team from Johannesburg Movers for a great service our country needs companies like yours!!
1 reviews | Active since Jan 2020
Absolutely disgusting service. Robbery at its best, WARNING – DO NOT MOVE WITH JOHANNESBURG MOVERS, I REPEAT – DO NOT EVER MOVE WITH JOHANNESBURG MOVERS!!!!!!!!!!!!!!!!!!!!!!! MY STORY: I was moving down from Johannesburg to Nelspruit end September 2018. I found what I thought was a well-established and reliable moving company and made that call which I now feel was the worst decision I’ve ever made with utmost regret. The truck arrived 31 September 2018 and collected my stuff. Our Nelspruit home was not ready yet so we arranged to stay a at lodge and for our stuff to be kept at the storage facilities cost per day till we are sorted. We stayed at the lodge for about a month whilst our stuff was-what we thought safe at their storage . Finally we made the call for release and deliver at a cost of about +-R3000 adding to the initial cost for delivery of +- R13 000. We where told by the manager(Madeleine )that we cannot simply call and request delivery, a date or booking must be made. Ok…when checking with one of the driver , he confirms “ but there are always drivers available “. Staying at a hotel in Nelspruit we get confirmation of delivery and move into our new home to await deliver – All our belongings finally delivered, or so we thought. The following day I realized the fridge has a dent , metal dishrack is missing a component, back boards of the TV stand are loose and the back cover of the washing machine is off, who is responsible for this …we decide to send an email knowing that this is not the service we should get after paying over R15 000 for delivery . Our stuff was packed in boxes and after unpacking we realized that some stuff was missing!!! A few Items of clothing , tools and cutlery . We continue with our lives and sent a second email. As time passes I find that there’s way more stuff missing which was not noticed...or rather now stolen, so much stuff that I was unable to create a list for this post . The second email had a list of all item missing forgetting the damages caused from the move , mostly men’s clothing . The stuff was definitely stolen as the items missing are selective or specific : 4 pairs of shoes , 5 Jeans , 4 Shirts , 4 Jackets , 2 shorts , hair cutting machine , tools , baby’s bag, 2 watches , detergents , cutlery and we not sure what else-personal stuff that is irreplaceable and valued at +- R10 000 combined after paying +- R15 000 for the move(How do I go about my daily life with half my clothing stolen). The manager(Madeline) never responds and behaves as if its just another day in the office . I called the office and the receptionist(Diana)laughs at my story. Finally getting through to the manager( Madeleine ) begging for assistance and she asks if I took out insurance for the move to add to the +- R15 000 we paid . Why should I take insurance with a moving company as I’m trusting you guys won’t throw my stuff around or break anything never mind steal the only clothes I have after paying +- R15 000 for the move .I was told by the manager(Madeline)that I should have listed every item on the item list when booking the deliver…HOW CAN WE LIST EVERY ITEM IN A HOUSE HOLD BIG AND SMALL ON A PAGE OR ARE WE SUPPOSED TO CREATE A SPREAD SHEET WITH EVERY SOCK AND S**** LISTED , I’ve been ****ed but now its something else and nobody is interested in resolving my issue . It’s been 2 months now and still no assistance or communication , my whatapp messages just get read- and we all know what that’s like . Now I’m spending my festive season trying to recover what was stolen from me,Ho Ho Ho!!! , daily stressing and trying to communicate and get a resolution…My saddest thought was still tipping the divers after delivery . Please Like my post on facebook, Much appreciated! Anonymous @ Don’t be bullied My Details : Kyle Neitski ********** 313 **********
1 reviews | Active since Jan 2020
Absolutely disgusting service. Robbery at its best, WARNING – DO NOT MOVE WITH JOHANNESBURG MOVERS, I REPEAT – DO NOT EVER MOVE WITH JOHANNESBURG MOVERS!!!!!!!!!!!!!!!!!!!!!!! MY STORY: I was moving down from Johannesburg to Nelspruit end September 2018. I found what I thought was a well-established and reliable moving company and made that call which I now feel was the worst decision I’ve ever made with utmost regret. The truck arrived 31 September 2018 and collected my stuff. Our Nelspruit home was not ready yet so we arranged to stay a at lodge and for our stuff to be kept at the storage facilities cost per day till we are sorted. We stayed at the lodge for about a month whilst our stuff was-what we thought safe at their storage . Finally we made the call for release and deliver at a cost of about +-R3000 adding to the initial cost for delivery of +- R13 000. We where told by the manager(Madeleine )that we cannot simply call and request delivery, a date or booking must be made. Ok…when checking with one of the driver , he confirms “ but there are always drivers available “. Staying at a hotel in Nelspruit we get confirmation of delivery and move into our new home to await deliver – All our belongings finally delivered, or so we thought. The following day I realized the fridge has a dent , metal dishrack is missing a component, back boards of the TV stand are loose and the back cover of the washing machine is off, who is responsible for this …we decide to send an email knowing that this is not the service we should get after paying over R15 000 for delivery . Our stuff was packed in boxes and after unpacking we realized that some stuff was missing!!! A few Items of clothing , tools and cutlery . We continue with our lives and sent a second email. As time passes I find that there’s way more stuff missing which was not noticed...or rather now stolen, so much stuff that I was unable to create a list for this post . The second email had a list of all item missing forgetting the damages caused from the move , mostly men’s clothing . The stuff was definitely stolen as the items missing are selective or specific : 4 pairs of shoes , 5 Jeans , 4 Shirts , 4 Jackets , 2 shorts , hair cutting machine , tools , baby’s bag, 2 watches , detergents , cutlery and we not sure what else-personal stuff that is irreplaceable and valued at +- R10 000 combined after paying +- R15 000 for the move(How do I go about my daily life with half my clothing stolen). The manager(Madeline) never responds and behaves as if its just another day in the office . I called the office and the receptionist(Diana)laughs at my story. Finally getting through to the manager( Madeleine ) begging for assistance and she asks if I took out insurance for the move to add to the +- R15 000 we paid . Why should I take insurance with a moving company as I’m trusting you guys won’t throw my stuff around or break anything never mind steal the only clothes I have after paying +- R15 000 for the move .I was told by the manager(Madeline)that I should have listed every item on the item list when booking the deliver…HOW CAN WE LIST EVERY ITEM IN A HOUSE HOLD BIG AND SMALL ON A PAGE OR ARE WE SUPPOSED TO CREATE A SPREAD SHEET WITH EVERY SOCK AND S**** LISTED , I’ve been ****ed but now its something else and nobody is interested in resolving my issue . It’s been 2 months now and still no assistance or communication , my whatapp messages just get read- and we all know what that’s like . Now I’m spending my festive season trying to recover what was stolen from me,Ho Ho Ho!!! , daily stressing and trying to communicate and get a resolution…My saddest thought was still tipping the divers after delivery . Please Like my post on facebook, Much appreciated! Anonymous @ Don’t be bullied My Details : Kyle Neitski ********** 313 **********
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