Johannesburg Specialist Veterinary Centre
Claimed Business
|4.2|5 Reviews (last 12 months)|This business does not respond to reviews
Johannesburg Specialist Veterinary Centre
Claimed Business
|4.2
5 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
4.2|5 Reviews
Sep '25 - Aug '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSP
Suzette P
1 reviews | Active since Feb 2023
11 Feb 2026, 13:58
Friendly service always at this Vetenary clinic
Minki Kruger is just absolutely wonderful. She is always willing to help. She loves and care for the animals like each one is one of her own. She has an absolute passion for her work!!!
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Suzette P
1 reviews | Active since Feb 2023
11 Feb 2026, 13:58
Friendly service always at this Vetenary clinic
Minki Kruger is just absolutely wonderful. She is always willing to help. She loves and care for the animals like each one is one of her own. She has an absolute passion for her work!!!
0
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Lucy G
1 reviews | Active since Jan 2016
2 Jan 2026, 11:45
Shocking, unprofessional behaviour
I called them about my kitten Binky, who has an eye problem in one eye. My local vet was not sure what caused it, and Binky also has juvenile gingivitis, so I was worried. On the phone their receptionist said it could be FIP, which is a deadly virus, and this obviously made me completely panic-stricken. I then made an appointment the following week with their cat specialist to assess the kitten. When I called again prior to this appointment to ask a question I was told I was not welcome at their practice. This was extremely surprising, confusing and upsetting. I had an appointment and then they just cancelled it, after telling me my kitten possibly has a deadly condition. They said they refused to see me due to me missing an appointment 15 months before - for my other cat Zorro, who ended up having recurring pancreatitis and had to be put to sleep. The ordeal with Zorro was extremely harrowing for me, he was my companion of 18 years. I missed the appointment because I had a stomach bug that day and was too sick, which I did convey at the time. They said they had spoken to my partner at the time, I don't even know why they would have his number. I was very confused by all this and offered to pay for the missed appointment but they still refused to honour the appointment we had made for the following week. I was never rude to anyone at this practice and I find it cruel and careless that their receptionist told me that my kitten might have a deadly disease, and then they cancelled my booking based on events 15 months ago. Apparently it was Dr Miller himself who told them that his practice refused to treat my kitten, but I have never even met Dr Miller nor have I even spoken to him. Surely it is not ok or professional for a receptionist to be offering diagnoses on the phone and then for the vet to refuse to treat a very serious disease with no proper justification? There was no proper justification or reason given for this vet refusing to treat my kitten as I have never been rude to anyone at this vet and offered to settle the amount for the outstanding consult, despite being too sick to attend at the time. These people seem more concerned about their own egos and taking umbrage for fictitious offences than about the animals who are suffering. In my view their behaviour is a violation of the SAVC code of conduct, which states that: "A good veterinarian makes an uncompromising commitment to sound professional, moral and ethical practice, based on dedication to the health and welfare of animals". I also believe the receptionist behaved in violation of section 3.5 of the SAVC code of conduct on "TELEPHONIC/VERBAL ADVICE TO CLIENTS", she is not a vet and was telling me that my kitten possibly had FIP, then this practice refused treatment.
Helpful (0)
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Lucy G
1 reviews | Active since Jan 2016
2 Jan 2026, 11:45
Shocking, unprofessional behaviour
I called them about my kitten Binky, who has an eye problem in one eye. My local vet was not sure what caused it, and Binky also has juvenile gingivitis, so I was worried. On the phone their receptionist said it could be FIP, which is a deadly virus, and this obviously made me completely panic-stricken. I then made an appointment the following week with their cat specialist to assess the kitten. When I called again prior to this appointment to ask a question I was told I was not welcome at their practice. This was extremely surprising, confusing and upsetting. I had an appointment and then they just cancelled it, after telling me my kitten possibly has a deadly condition. They said they refused to see me due to me missing an appointment 15 months before - for my other cat Zorro, who ended up having recurring pancreatitis and had to be put to sleep. The ordeal with Zorro was extremely harrowing for me, he was my companion of 18 years. I missed the appointment because I had a stomach bug that day and was too sick, which I did convey at the time. They said they had spoken to my partner at the time, I don't even know why they would have his number. I was very confused by all this and offered to pay for the missed appointment but they still refused to honour the appointment we had made for the following week. I was never rude to anyone at this practice and I find it cruel and careless that their receptionist told me that my kitten might have a deadly disease, and then they cancelled my booking based on events 15 months ago. Apparently it was Dr Miller himself who told them that his practice refused to treat my kitten, but I have never even met Dr Miller nor have I even spoken to him. Surely it is not ok or professional for a receptionist to be offering diagnoses on the phone and then for the vet to refuse to treat a very serious disease with no proper justification? There was no proper justification or reason given for this vet refusing to treat my kitten as I have never been rude to anyone at this vet and offered to settle the amount for the outstanding consult, despite being too sick to attend at the time. These people seem more concerned about their own egos and taking umbrage for fictitious offences than about the animals who are suffering. In my view their behaviour is a violation of the SAVC code of conduct, which states that: "A good veterinarian makes an uncompromising commitment to sound professional, moral and ethical practice, based on dedication to the health and welfare of animals". I also believe the receptionist behaved in violation of section 3.5 of the SAVC code of conduct on "TELEPHONIC/VERBAL ADVICE TO CLIENTS", she is not a vet and was telling me that my kitten possibly had FIP, then this practice refused treatment.
0
Replies (0)NM
Nerissa M
1 reviews | Active since Mar 2023
13 Dec 2025, 08:23
JSVC saved my furbaby and I
Yesterday my cat was not well. I took him to JSVC without an appointment at almost end of regular hours, which isn't great to begin with. I am not going to dive too deep into what happened but i was shown tremendous kindness and consideration by the Vet and all support staff. My cat was well taken care of. They were so gentle and professional. Thank you so much JSVC team. I am indebted. Literally.
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Nerissa M
1 reviews | Active since Mar 2023
13 Dec 2025, 08:23
JSVC saved my furbaby and I
Yesterday my cat was not well. I took him to JSVC without an appointment at almost end of regular hours, which isn't great to begin with. I am not going to dive too deep into what happened but i was shown tremendous kindness and consideration by the Vet and all support staff. My cat was well taken care of. They were so gentle and professional. Thank you so much JSVC team. I am indebted. Literally.
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Lee D
1 reviews | Active since Aug 2013
4 Nov 2025, 22:53
Brilliant Specialists and Surgeons
I’m incredibly grateful and relieved to have access to a veterinary hospital with such exceptional Specialists and Surgeons. A few years ago, my cat needed specialised treatment. My local vet referred me to the JHB Specialist Veterinary Hospital, where Dr Miller quickly identified the problem. My cat had also recently been traumatised by a previous bad experience, but the staff were so gentle and caring that his anxiety quickly disappeared. His treatment — carried out over a few weeks — led to a full recovery. A few months ago, my 10-year-old Maltese needed bilateral perineal hernia surgery. Once again, my local vet referred me to JHB Specialist Veterinary Hospital, where Specialist Surgeon Dr Naudé performed the operation. After the surgery, Dr Naudé personally updated me on how it went, and my dog stayed in hospital for a few days under the excellent care of the veterinary technicians and night nurses. He has since made a full recovery, thanks to Dr Naudé and his dedicated team. This is a very busy hospital, yet everything is run efficiently and professionally — from the receptionists and admin staff to the nurses, doctors, and specialists. In terms of cost, I found the surgery fees very reasonable compared to other hospitals. It’s always best to request a cost estimate upfront; in my case, the final bill was slightly below the quoted amount. Thanks again to all at this brilliant animal hospital.
Helpful (0)
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Lee D
1 reviews | Active since Aug 2013
4 Nov 2025, 22:53
Brilliant Specialists and Surgeons
I’m incredibly grateful and relieved to have access to a veterinary hospital with such exceptional Specialists and Surgeons. A few years ago, my cat needed specialised treatment. My local vet referred me to the JHB Specialist Veterinary Hospital, where Dr Miller quickly identified the problem. My cat had also recently been traumatised by a previous bad experience, but the staff were so gentle and caring that his anxiety quickly disappeared. His treatment — carried out over a few weeks — led to a full recovery. A few months ago, my 10-year-old Maltese needed bilateral perineal hernia surgery. Once again, my local vet referred me to JHB Specialist Veterinary Hospital, where Specialist Surgeon Dr Naudé performed the operation. After the surgery, Dr Naudé personally updated me on how it went, and my dog stayed in hospital for a few days under the excellent care of the veterinary technicians and night nurses. He has since made a full recovery, thanks to Dr Naudé and his dedicated team. This is a very busy hospital, yet everything is run efficiently and professionally — from the receptionists and admin staff to the nurses, doctors, and specialists. In terms of cost, I found the surgery fees very reasonable compared to other hospitals. It’s always best to request a cost estimate upfront; in my case, the final bill was slightly below the quoted amount. Thanks again to all at this brilliant animal hospital.
0
Replies (0)