Nursing staff will kill my mother

I’m so upset with how the nursing staff treat their patients! My mother is in there right in high care and they are so rude! Won’t let her keep anything with her, sent her iPad home with me because “she needs to rest” and now I’ve just had a friend of mine tell me they are man handling her, being very rough and not interested in what she says?! What has this place come too?? She’s got Lupus, has just had a back operation and they sent her Chronic meds home too?? And then still had the nerve to tell me she’s taking them?! Do something about your high care staff asap! Its disgusting!!