JT
Jolly Trolley
Unclaimed Business
JT
Performance(last 12 months):
Ranked In Retail
#53NPS Score
0Unlikely
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceYH
Yasmin H
1 reviews | Active since Jan 2020
4 Feb 2025, 13:56
Takealot return service - Terrible!
I recently purchased a Jolly Trolley as a gift, which remained unopened until the recipient's recent return from vacation. Upon opening, we discovered damage to the wheel and rim. I promptly initiated a return, but Takealot refused the return request, citing that it was outside their return window by four days. Despite explaining the circumstances, Takealot offered no assistance. As a loyal, first-time return customer, I am disappointed by this outcome given the damaged product.
Helpful (0)
|Replies (0)YH
Yasmin H
1 reviews | Active since Jan 2020
4 Feb 2025, 13:56
Takealot return service - Terrible!
I recently purchased a Jolly Trolley as a gift, which remained unopened until the recipient's recent return from vacation. Upon opening, we discovered damage to the wheel and rim. I promptly initiated a return, but Takealot refused the return request, citing that it was outside their return window by four days. Despite explaining the circumstances, Takealot offered no assistance. As a loyal, first-time return customer, I am disappointed by this outcome given the damaged product.
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Replies (0)MD
CE
Christine E
1 reviews | Active since Jan 2020
19 Dec 2023, 06:57
Excellent client service
Wow! I got exceptional service from Jolly Trolley! I ordered yesterday and this morning already delivered. Well done!
Helpful (0)
|Replies (0)CE
Christine E
1 reviews | Active since Jan 2020
19 Dec 2023, 06:57
Excellent client service
Wow! I got exceptional service from Jolly Trolley! I ordered yesterday and this morning already delivered. Well done!
0
Replies (0)JK
Je'Nine Koen
1 reviews | Active since Jan 2020
9 Feb 2023, 17:23
Jolly Trolley
OUTSTANDING SERVICE!!!! OUTSTANDING PRODUCT!!! The Jolly Trolley Team assisted me so patiently and so tentatively from the start. I bothered them constantly with millions of questions about each trolley model. I sent multiple messages a day, and even called. They helped get just the right trolley to suit our needs. The trolley we got in the end is the Family model, and WOW! This trolley's frame is so sturdy, the fabic double-stitched and easily removable to be washed. Such a smooth and easy push and pull. So many great features - honestly (and you can easily fit three toddlers in there if you wanted to). What an AWESOME investment! I will congratulate myself on a good buy, every day for the foreseeable future! And their after purchase services are also just so outstanding! How refreshing to experience a business that is so invested in ensuring customer satisfaction and really going the extra mile, providing support every step of the way.
Helpful (0)
|Replies (0)JK
Je'Nine Koen
1 reviews | Active since Jan 2020
9 Feb 2023, 17:23
Jolly Trolley
OUTSTANDING SERVICE!!!! OUTSTANDING PRODUCT!!! The Jolly Trolley Team assisted me so patiently and so tentatively from the start. I bothered them constantly with millions of questions about each trolley model. I sent multiple messages a day, and even called. They helped get just the right trolley to suit our needs. The trolley we got in the end is the Family model, and WOW! This trolley's frame is so sturdy, the fabic double-stitched and easily removable to be washed. Such a smooth and easy push and pull. So many great features - honestly (and you can easily fit three toddlers in there if you wanted to). What an AWESOME investment! I will congratulate myself on a good buy, every day for the foreseeable future! And their after purchase services are also just so outstanding! How refreshing to experience a business that is so invested in ensuring customer satisfaction and really going the extra mile, providing support every step of the way.
0
Replies (0)LS