YH
Yasmin H
Active since Feb 2025
2
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Reviews
2 reviews15 months ago
Takealot return service - Terrible!
I recently purchased a Jolly Trolley as a gift, which remained unopened until the recipient's recent return from vacation. Upon opening, we discovered damage to the wheel and rim. I promptly initiated a return, but Takealot refused the return request, citing that it was outside their return window by four days. Despite explaining the circumstances, Takealot offered no assistance. As a loyal, first-time return customer, I am disappointed by this outcome given the damaged product.
0 replies
15 months ago
Takealot Return service - Terrible
I recently purchased a Jolly Trolley as a gift, which remained unopened until the recipient's recent return from vacation. Upon opening, we discovered damage to the wheel and rim. I promptly initiated a return, but Takealot refused the return request, citing that it was outside their return window by four days. Despite explaining the circumstances, Takealot offered no assistance. As a loyal, first-time return customer, I am disappointed by this outcome given the damaged product.
0 replies
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5 Star
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4 Star
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3 Star
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2 Star
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1 Star
2 (100%)