Best service for a quality problem

I bought Bronx shoes from Edgars about 4 months ago, and a few months later the sole detached from the upper at the heel area. I don't have the slip anymore, and took a chance by mailing Jordan shoes directly. I was asked for photo's of the problem, and immediately they courier a new pair of shoes.<br> <br> This is what I call service. No mess no fuss. I can only imagine what the excuses at Edgars would have been.<br> <br> Thanks Jordan, there is a lot of South African companies that can learn from you on quick efficient and painless customer service. Keep it up