They dnt respond or update with regards to my money that needs to be payed back!!

I mistakenly sent a payment to peach payments, i called them to send back the money, worst part i am the one who has to call and follow up. They asked for my POP i sent it to 3 of their employees, i dbt want to mention names at this point. I kept calling for updates but nothing!!!!

Its almost a week now of calling and making follow ups. Tomorrow i am deciding on going to the small claims court coz it seems like i wont be getting my money any time soon.