JP
Joyed Peach
Unclaimed Business
JP
Performance(last 12 months):
Ranked In Retail
#53NPS Score
0Unlikely
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceOM
Olona M
1 reviews | Active since Jan 2020
7 Mar 2024, 13:57
They dnt respond or update with regards to my money that needs to be payed back!!
I mistakenly sent a payment to peach payments, i called them to send back the money, worst part i am the one who has to call and follow up. They asked for my POP i sent it to 3 of their employees, i dbt want to mention names at this point. I kept calling for updates but nothing!!!! Its almost a week now of calling and making follow ups. Tomorrow i am deciding on going to the small claims court coz it seems like i wont be getting my money any time soon.
Helpful (0)
|Replies (0)OM
Olona M
1 reviews | Active since Jan 2020
7 Mar 2024, 13:57
They dnt respond or update with regards to my money that needs to be payed back!!
I mistakenly sent a payment to peach payments, i called them to send back the money, worst part i am the one who has to call and follow up. They asked for my POP i sent it to 3 of their employees, i dbt want to mention names at this point. I kept calling for updates but nothing!!!! Its almost a week now of calling and making follow ups. Tomorrow i am deciding on going to the small claims court coz it seems like i wont be getting my money any time soon.
0
Replies (0)JD
Jennifer D
1 reviews | Active since Jan 2020
12 Jan 2020, 15:52
Don’t!!!!
This company is a joke! And their customer service is beyond a joke I’ve been waiting two months for a refund and correct shoe size for an order that got sent.... I received an email every week how they keep stringing me out not worth the time or your money
Helpful (0)
|Replies (0)JD
Jennifer D
1 reviews | Active since Jan 2020
12 Jan 2020, 15:52
Don’t!!!!
This company is a joke! And their customer service is beyond a joke I’ve been waiting two months for a refund and correct shoe size for an order that got sent.... I received an email every week how they keep stringing me out not worth the time or your money
0
Replies (0)KS
Karyn S
1 reviews | Active since Jan 2020
3 Dec 2019, 06:06
Joyed Peach should be called Cheat Peach
Unfortunately there are no negative stars available. I bought an item in August. It was sent with a Chinese tracking number but was never registered as a tracked item with the South African post office. It apparently arrived in SA at the end of September but they never bothered to register it with the SA post office so there is no way to track it as there is no SA tracking number. I have emailed them for two months trying to sort this out. I have received about 7 emails apologising telling me they have "escalated" it to management to sort something out and to please be patient as they are dealing with it. But 3 months later I still don't have the goods and they have not refunded my money. Every other online supplier I have used uses a proper courier - they dont just send it untracked to the post office. Their emails are very polite and well written and make you believe they care and are handling it but it's now December and I have received no actual action from them. Just promises on top of promises. Disgusting customer service. AVOID THIS ONLINE RETAILER AT ALL COSTS!!!!!
Helpful (0)
|Replies (0)KS
Karyn S
1 reviews | Active since Jan 2020
3 Dec 2019, 06:06
Joyed Peach should be called Cheat Peach
Unfortunately there are no negative stars available. I bought an item in August. It was sent with a Chinese tracking number but was never registered as a tracked item with the South African post office. It apparently arrived in SA at the end of September but they never bothered to register it with the SA post office so there is no way to track it as there is no SA tracking number. I have emailed them for two months trying to sort this out. I have received about 7 emails apologising telling me they have "escalated" it to management to sort something out and to please be patient as they are dealing with it. But 3 months later I still don't have the goods and they have not refunded my money. Every other online supplier I have used uses a proper courier - they dont just send it untracked to the post office. Their emails are very polite and well written and make you believe they care and are handling it but it's now December and I have received no actual action from them. Just promises on top of promises. Disgusting customer service. AVOID THIS ONLINE RETAILER AT ALL COSTS!!!!!
0
Replies (0)KS
Karyn S
1 reviews | Active since Jan 2020
3 Dec 2019, 06:06
Joyed Peach? More like Joyless Peach
If there were negative stars if give them that. I bought an item in August. It was sent with a Chinese tracking number but was never registered as a tracked item with the South African post office. It apparently arrived in SA at the end of September but they never bothered to register it with the SA post office so there is no way to track it as there is no SA tracking number. I have emailed them for two months trying to sort this out. I have received about 7 emails apologising telling me they have "escalated" it to management to sort something out and to please be patient as they are dealing with it. But 3 months later I still don't have the goods and they have not refunded my money. Every other online supplier I have used uses a proper courier - they dont just send it untracked to the post office. Their emails are very polite and well written and make you believe they care and are handling it but it's now December and I have received no actual action from them. Just promises on top of promises. Disgusting customer service. AVOID THIS ONLINE RETAILER AT ALL COSTS!!!!!
Helpful (0)
|Replies (0)KS
Karyn S
1 reviews | Active since Jan 2020
3 Dec 2019, 06:06
Joyed Peach? More like Joyless Peach
If there were negative stars if give them that. I bought an item in August. It was sent with a Chinese tracking number but was never registered as a tracked item with the South African post office. It apparently arrived in SA at the end of September but they never bothered to register it with the SA post office so there is no way to track it as there is no SA tracking number. I have emailed them for two months trying to sort this out. I have received about 7 emails apologising telling me they have "escalated" it to management to sort something out and to please be patient as they are dealing with it. But 3 months later I still don't have the goods and they have not refunded my money. Every other online supplier I have used uses a proper courier - they dont just send it untracked to the post office. Their emails are very polite and well written and make you believe they care and are handling it but it's now December and I have received no actual action from them. Just promises on top of promises. Disgusting customer service. AVOID THIS ONLINE RETAILER AT ALL COSTS!!!!!
0
Replies (0)