Mother's Day disaster lunch

They don't deserve a star at all. Mother's day lunch: we waited 1 hour 40 minutes for our food; the prawns were undercooked, the vegetables were cold, there were no finger bowls; the starter portion of chicken livers was completely forgotten and the waiter argued that the order wasn't placed in the first place, even though he read the order back to us and we all heard it! And the ladies' room had no paper towels to dry hands... never again!