Putrid Services

So I have been a very loyal customer to the J&S sushi restaurant in Athlone, and spent tons of money. This is now the second time I place an order directly with them and it my order gets damaged. I send them pictures and all I get is a “we are humbly sorry”. Best believe if I was an influencer my order would have been free, because that is where there marketing comes from majority of the time. I am so upset with their putrid services.