Unacceptable Treatment and Unresolved Issues

I am extremely unhappy with the service and treatment I’ve received from the dealership. From the moment I made the purchase, they were quick to close the sale, but once the car started having issues, the dealership completely dodged addressing the faults.

I’ve repeatedly brought the car back, raising the same concerns each time, only to be downplayed and misled. My issues were never taken seriously, and I was repeatedly assured that everything would be resolved, but that simply never happened. Every time I returned, I was given false assurances that the car was fixed, only for the same issues to persist.

What has been even more disappointing is the complete lack of accountability and responsibility from the dealership. They were quick to take my money, but when it came to actually resolving the problems, they either ignored or downplayed them. I’ve been treated with complete disregard, and my concerns have been brushed aside as if they don’t matter.

To add insult to injury, much of my communication with the dealership was lost when my phone was ******, and I’m now left with no evidence of the promises made or the issues discussed. The entire experience has been frustrating, stressful, and utterly disappointing.

At this point, I have no trust in the dealership’s ability or willingness to fix the problems. I feel completely let down and disrespected. I would never recommend this dealership to anyone, and I am demanding a resolution - either a full repair or a complete refund.

This has been a truly awful experience, and I hope others are made aware of the poor treatment I’ve received.