Worst BMW by far

I went to collect a vehicle that has gone back because the repair was not carried out correctly the 1st time after leaving the car there for 2 weeks because we were out the country. I was informed the afternoon before the vehicle was ready.

On my way to the dealer again called to confirm the vehicle was ready, I arrive at the dealership an hour later to find out the vehicle is not ready. After waiting another hour the vehicle is finally ready.

I query with the service manager why they had to glue a new part in place only get some major attitude and get asked if I am a mechanic which I did not respond to. (I actually own a vehicle workshop) Not in the mood for.a fight a give some attitude back and get asked by the service manager who I am I give him my name and ask for the car key which he gives me and I Leave.

1. Service Mangers attitude stinks. I know the customer is not always right but the customer is always king! 2. Service Manger had no clue who I was and he was so rude I could be a customer that has had many BMW's that he just through away because of a lousy attitude. 3. Service manager handed the keys to a car to a total stranger with out confirming who I was or that it was okay. (not my car by the way belongs to a family member.) MIND BLOWING!!

Worst BMW by far!