Pathetic

I placed an order with them and paid, Carla then sent me an email apologizing as she had not responded to my emails as she was pregnant and sick, but assured me the job I had requested would be complete before the time I required it, since the email I received from her on the 23 February 2023 I have not heard another thing, I have emailed her every day requesting a refund as the time frame I needed the shirt for could not be met, still today 6th March 2023 I have heard nothing! Do not waste your time with this service, you will lose your money!