Jumbo Technologies (Pty) Ltd
Claimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Jumbo Technologies (Pty) Ltd
Claimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|1 Reviews
Jul '25 - Jun '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
3 Apr 2026, 07:56
Poor, nonchalant service
Extremely disappointed with the service received from JumboTech. This issue was reported on Tuesday and remains unresolved. An appointment was scheduled for 09:00 today with MetroFiber, yet the technician has still not arrived, with no communication regarding the delay. After following up, I was informed that JumboTech is unable to get hold of MetroFiber and will “continue following up.” This is not an acceptable response. As the service provider, it is JumboTech’s responsibility to manage and escalate issues with their network partner — not the customer’s. I specifically made arrangements to be available today, as I will be on standby over the weekend and require a stable internet connection for work. Despite this, there has been no urgency, no accountability, and no clear plan of action communicated. Customers should not have to chase updates or accept internal communication failures between providers. I require this to be resolved today and expect proper escalation and feedback, not passive follow-ups.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
3 Apr 2026, 07:56
Poor, nonchalant service
Extremely disappointed with the service received from JumboTech. This issue was reported on Tuesday and remains unresolved. An appointment was scheduled for 09:00 today with MetroFiber, yet the technician has still not arrived, with no communication regarding the delay. After following up, I was informed that JumboTech is unable to get hold of MetroFiber and will “continue following up.” This is not an acceptable response. As the service provider, it is JumboTech’s responsibility to manage and escalate issues with their network partner — not the customer’s. I specifically made arrangements to be available today, as I will be on standby over the weekend and require a stable internet connection for work. Despite this, there has been no urgency, no accountability, and no clear plan of action communicated. Customers should not have to chase updates or accept internal communication failures between providers. I require this to be resolved today and expect proper escalation and feedback, not passive follow-ups.
0
Replies (0)L
S
HM
lD
lebogang D
1 reviews | Active since Jan 2020
14 Nov 2024, 10:06
Immediately when the...
Immediately when the teachians finished with the connection all our Tv and phone where working
Helpful (0)
|Replies (0)lD
lebogang D
1 reviews | Active since Jan 2020
14 Nov 2024, 10:06
Immediately when the...
Immediately when the teachians finished with the connection all our Tv and phone where working
0
Replies (0)CM
A
Anonymous
1 reviews | Active since Jan 2020
31 Jul 2024, 09:41
Always amazed by their great service
I Have been a client for about 7 years, and I think what impresses me most is that their service has been good from the beginning, they have kept it up all this time. Always fast to answer questions, and very fast to sort issues out, just all round impressed that they have kept their service this good the whole time! Thanks guys!
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
31 Jul 2024, 09:41
Always amazed by their great service
I Have been a client for about 7 years, and I think what impresses me most is that their service has been good from the beginning, they have kept it up all this time. Always fast to answer questions, and very fast to sort issues out, just all round impressed that they have kept their service this good the whole time! Thanks guys!
0
Replies (0)