1 reviews | Active since Member
I booked and prepaid Just Car Hire to pick up a car from Tempest in Central Stellenbosch and drop it off at Cape Town Airport. I needed it to get from Stellenbosch to an important meeting in Cape town then drop it off at Airport. I was down from KZN so not possible to reschedule meeting. In order to locate Tempest in Stellenbosch I phoned the number given.. only it did not exist. Just Car Hire did not answer their phone till it was too late and I missed the meeting. The Google Lady directed me to a place but No Tempest Car Hire to be found. Eventually Just Car Hire returned my calls to inform me that Tempest had closed this branch in April 2020. No apology.. just said she would inform their IT guys. When asked what they would do to rescue me .. nothing .. I could pay for Tempest to deliver a car from Cape Town.. no they would not cover the cost of their mistake.. Tempest then offered to deliver a car at no cost but only the next day!! eventually after 2 weeks refunded me my money. If you need a reliable deal suggest you look elsewhere.