Unprofessional front desk ladies

Good day. I've recently joined this gym company,the one in Tlhabane square -Rustenburg,North West Province. So I haven't bought a tag and been using my ID# to get into the gym. Now here is my problem,or dissatisfaction rather, the front desk/Reception ladies at this particular branch are so unprofessional one can't overlook it. The lack of customer service skills is appalling. Today,just as the many times before,I get to the gym..wait for my turn to be allowed entry,get to the front desk,no greeting,so I greet the lady and she was just cold,okare ra ba tena this people 😡 I call out my ID# and then she goes mum,I had to ask her 'e shap?' meaning is my # ok so that I can go in..I was so annoyed,there has never been a day since I joined this gym that I was welcomed and spoken to in a professional manner. We all work and get tired,but that does not mean we should present sour looking faces and unprofessionalism to paying clients.

Please have a word with all the ladies who work on that department,teach and show them the importance of having good customer skills. I wasn't going to write this review,but today was just the last straw.

Big up to the guys, always willing to assist and show one how the machines work. The ladies will be your business's downfall.