JL
Just Laundry
Claimed Business
JL
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNM
Nomsa M
1 reviews | Active since Jan 2020
19 Jan 2022, 10:38
The worst Laundry service in the history of laundry
What a joke! I will never ever use this ‘service’ again! Worst experience ever! There are no contact details of any kind on the website you can’t email them. The contact us message board keeps giving me an error message. No one responds to the WhatsApp. It’s been 5 days and the ironing hasn’t been done or returned. At this point, I don’t know whether I’ve donated my babies clothes and money to these people. I even had to go and buy vests yesterday because no one is telling me what’s happening. I would Stay away from this company, they are beyond unprofessional.
Helpful (0)
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Nomsa M
1 reviews | Active since Jan 2020
19 Jan 2022, 10:38
The worst Laundry service in the history of laundry
What a joke! I will never ever use this ‘service’ again! Worst experience ever! There are no contact details of any kind on the website you can’t email them. The contact us message board keeps giving me an error message. No one responds to the WhatsApp. It’s been 5 days and the ironing hasn’t been done or returned. At this point, I don’t know whether I’ve donated my babies clothes and money to these people. I even had to go and buy vests yesterday because no one is telling me what’s happening. I would Stay away from this company, they are beyond unprofessional.
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Replies (0)LJ
Lillian J
1 reviews | Active since Jan 2020
14 May 2020, 18:18
Terrible Communication
You guys are the worst. There are no contact details of any kind on your website, no email address, no phone number, nothing. You cannot cancel a pickup on the app, so how the hell are you supposed to do this? Your contact us message board always returns an error. Please can someone get hold of me so I can cancel my Monday pickup!
Helpful (0)
|Replies (0)LJ
Lillian J
1 reviews | Active since Jan 2020
14 May 2020, 18:18
Terrible Communication
You guys are the worst. There are no contact details of any kind on your website, no email address, no phone number, nothing. You cannot cancel a pickup on the app, so how the hell are you supposed to do this? Your contact us message board always returns an error. Please can someone get hold of me so I can cancel my Monday pickup!
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Replies (0)TM
Thapelo M
1 reviews | Active since Jan 2020
5 Nov 2019, 13:07
Worst laundry service
I think they need to close shop. They charged me twice for 24 hour turnaround time yet my clothes was delivered 5 days late. No communications and the so called owner doesn’t answer phone. I will never use their service, it’s 6 days I haven’t received my laundry and I was charged yet no delivery. Worst service provided Their number is always not working or they just ignore clients
Helpful (0)
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Thapelo M
1 reviews | Active since Jan 2020
5 Nov 2019, 13:07
Worst laundry service
I think they need to close shop. They charged me twice for 24 hour turnaround time yet my clothes was delivered 5 days late. No communications and the so called owner doesn’t answer phone. I will never use their service, it’s 6 days I haven’t received my laundry and I was charged yet no delivery. Worst service provided Their number is always not working or they just ignore clients
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Za D
1 reviews | Active since Jan 2020
7 Oct 2018, 08:07
Despicable Customer Service.
Absolutely despicable customer service. I had to send an email to inquire about the invoice because it was sent close to 24hours after pick up. Delivery was incredibly arduous. Their speed point machine was not working and had to wait for close to 30mins. I asked if they did not have another machine and the driver said it was the only machine they had. Worst customer service I've experienced.
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Za D
1 reviews | Active since Jan 2020
7 Oct 2018, 08:07
Despicable Customer Service.
Absolutely despicable customer service. I had to send an email to inquire about the invoice because it was sent close to 24hours after pick up. Delivery was incredibly arduous. Their speed point machine was not working and had to wait for close to 30mins. I asked if they did not have another machine and the driver said it was the only machine they had. Worst customer service I've experienced.
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Replies (0)TM