WARNING! Be very careful of Just Steel

I placed an order with Just steel. After phoning, shortly after and being told the delivery will take a looong time, I canceled my order. They informed me of the fees they charged and the that the refund will take equally long. Here is what happened (in a nutshell) ~ I proceded to post on hello peter. ~ They immediately knew I posted and told me via email that "if I remove the helloPeter post, they will do the refund". ~ I removed it. ~ They did nothing. ~ I proceded to find the owner's (Mr Peter Lingwood) email address. (They refused to give it to me and when I found it and asked the call centre lady, she lied about it being his email address) ~ I emailed him and he threatened me multiple times with legal action. ~ He also did not hold back on personal insults. ~ I proceded to report them to the CGSO. ~ They then sent me an email saying "If I retract my complaint, they will do the refund". ~ I replied with "no, as I would have no recourse if they (again) just not pay me back". * Now this is interesting, does this not sound like someone trying to keep a clean name by trying to manipulate their already conned 'clients'? ~ A few more threats of legal action against me. (none with any real weight and they never did, even asking them to please do so) ~ Now they are ignoring all my emails and calls. ~ No refund, nothing.

I will proceed to make a case of fraud and extortion against the owner himself as well as one against the company, at SAPS, by the end of next week.

*NOTE: They do have a very thorough terms and conditions/Return conditions policy, most of it is in contradiction with the consumer protection act as well as the freedom of speech act. It is also set up very cleverly to keep everyone from posting anything on any media platform (hmmm, yes that does sound fishy). They stubbornly stick to it claiming they are in their legal rights, but it comes down to extortion. Don't be threatened by it/them. They make empty threats on a constant basis.