JT
Just Trucking Movers
Unclaimed Business
Transportation & Logistics|2.3|16 Reviews (last 12 months)|This business does not respond to reviews
JT
Just Trucking Movers
Unclaimed Business
16 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Just Trucking Movers presents a sharply divided customer experience. Satisfied customers praise the team for punctuality, careful handling of belongings, affordability, and friendly professionalism led by owner Mike. However, a significant portion of reviewers report serious concerns including late arrivals, negligent packing causing property damage, unexpected additional charges, verbal abuse and intimidation from the owner, and poor treatment of workers. Multiple negative reviews describe hostile communication, refusal to provide proper invoicing, and unresolved damage claims.
Performance(last 12 months):
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
-50
Recommended: Unlikely
Review Distribution
2.3|16 Reviews
Jun '25 - May '26
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
Frequently Asked Questions About Just Trucking Movers
Based on recent customer reviews, Just Trucking Movers presents a sharply divided customer experience. Satisfied customers praise the team for punctuality, careful handling of belongings, affordability, and friendly professionalism led by owner Mike. However, a significant portion of reviewers report serious concerns including late arrivals, negligent packing causing property damage, unexpected additional charges, verbal abuse and intimidation from the owner, and poor treatment of workers. Multiple negative reviews describe hostile communication, refusal to provide proper invoicing, and unresolved damage claims.
Just Trucking Movers has a TrustIndex of 0 out of 10 on Hellopeter, based on 16 reviews in the last 12 months. Hellopeter has tracked Just Trucking Movers across 67 total reviews. How is the TrustIndex calculated? →
Recent reviews (16)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMH
Mariska H
1 reviews | Active since Jan 2020
1 Mar 2026, 06:27
Highly recommend Just Trucking Movers
Everything went smoothly from start to finish. The team was punctual, professional, and handled my belongings with great care. Their pricing was very affordable compared to other quotes I received, and the whole process was stress-free. I’d definitely recommend them to anyone looking for a reliable moving company.
Helpful (0)
|Replies (0)MH
Mariska H
1 reviews | Active since Jan 2020
1 Mar 2026, 06:27
Highly recommend Just Trucking Movers
Everything went smoothly from start to finish. The team was punctual, professional, and handled my belongings with great care. Their pricing was very affordable compared to other quotes I received, and the whole process was stress-free. I’d definitely recommend them to anyone looking for a reliable moving company.
0
Replies (0)LC
Lee-Anne Combrink
1 reviews | Active since Jan 2020
17 Feb 2026, 12:32
PREMIUM MOVERS (PTY) LTD T/A JUST TRUCKING _MISCONDUCT, NEGLIGENCE, ************ & POTENTIAL BREACH OF CONTRACT
Company: Premium Movers (Pty) Ltd t/a Just Trucking Owner: “Mike” Service: Household relocation from Gauteng to Eastern Cape Date of Move: 3 February 2026 I am writing this complaint not only as a consumer, but as a mother who went through one of the most traumatic experiences of my life during a relocation that should have been simple and safe. Instead, Just Trucking — owned and operated by “Mike” — turned it into a nightmare filled with verbal abuse, ************, financial loss, and heartbreaking damage to my belongings. Background: • A deposit was paid after initial positive interactions with Mike, who appeared professional, responsive, and knowledgeable. • A video recording and voice note via WhatsApp of the household contents was provided to the company (Mike) for accurate truck size assessment. • Mike advised that an 8 ton truck would be sufficient, later agreeing after I voiced my concerns that I do not feel comfortable with an 8-ton truck alone, an additional trailer would be required. • I specifically requested a closed truck and trailer to ensure my belongings remained dry and clean and that the clearly labeled boxes could be stacked in order against the sides as there are quite a few vintage and sentimental items. • The move was originally requested for Friday, 29th (date confusion acknowledged), but the company’s response to the date adjustment became hostile and abusive. • Deposit was paid to secure booking. • Balance due before truck was loaded. 1. Emotional Trauma & Abusive Behavior From the moment I tried to correct the move date, Mike became hostile, aggressive, and verbally abusive. He accused me of being “high,” shouted at me, and used ************ tactics that left me in tears more than once. Threatened me with penalty fees. My sister had to intervene because I was so distressed. No consumer should ever be spoken to like this. No woman travelling alone with her child should be threatened or pressured the way I was. This behavior is not only unprofessional — it is emotionally damaging and ******** under the Consumer Protection Act. 2. Delays, Understaffing & Immediate Red Flags The truck arrived three hours late, and only four movers arrived instead of the five Mike confirmed would be assisting with my move. One was the driver, who was exhausted and barely responsive. From the start, I felt unsafe, unsupported, and misled. 3. Negligent Packing & Heartbreaking Damage I had spent weeks carefully labelling, color‑coding, and protecting my belongings — many of which are sentimental, vintage, or irreplaceable. I provided the packers with a full large role of bubble wrap and flattened boxes, I provided them with cushions to use between furniture and carefully explained the labeling of the boxes and how they should be loaded and packed. Despite this: Boxes were crushed, stacked upside down, and climbed on furniture packed on top of them and no structure or care for my belongings. Furniture was loaded without blankets or protection. Clearly labeled Fragile boxes were ignored. Items marked “Do Not Store” were thrown into storage these I had asked to be packed in the truck last as they were to be offloaded at the house and the rest of my belongings into temporary storage. A broken tumble dryer I left for an NPO in Gauteng was taken without my permission and hidden at the back of the truck and only visible once the unpacking was completed. When they opened the truck in Port Alfred, I wanted to burst into tears. Seeing my beautiful double door fridge scratched across the front because a metal chair had been pushed against it with no protection, my furniture damaged, and my boxes crushed, the visible damage was devastating. These were not just “things” — they were pieces of our life that we entrusted to this company. 4. Forced Additional Costs Due to Their Negligence and lack of effective packing At 16:00 on the 3rrd, I was told that one‑third of my belongings would not fit into the truck and trailer. I was therefore forced to pay for an additional 8‑ton truck, costing R30,000 extra — money I did not budget for as a single Mother - and of which I was very clear from the start with Mike. A mover from the second truck later confirmed when they were unpacking my belongings into storage, that everything would have fit in the 1st truck and trailer if the first team had packed properly! 5. Dangerous, Irresponsible Demands Mike insisted that I: Drive through the night alone with my teenage son and pets to meet the 1st truck in the Eastern Cape at 8am the next morning (a 14 hour drive after the 1st truck left at 6pm on the 3rd). When I pleaded with Mike to be reasonable he stated: “get rid of” the belongings that didn’t fit in the truck. He also stated that the 1st truck had to get back to Gauteng after offloading my belongings and there could be no delay so I must make "a plan". I had to ask my already distraught elderly mother to be at the house in Gauteng the next morning to meet the 2nd truck which would then load the rest of my belongings - even after this had been arranged the 2nd truck's packers were so careless that they left quite a few items behind, forcing me to drive to Gauteng again this weekend with my son to collect these items. The forced drive through the night was reckless, unsafe, and deeply frightening. I was already exhausted, emotionally drained, and trying to protect my child and animals. Ironically, their "1st truck and trailer" was delayed by 25 hours due to a tyre blowout — and they had no tools to fix it. No compensation and no apology offered. The 1st truck was supposed to be at my house in Port Alfred at 6:30am the morning of the 5th but only arrived at 9:30am, I was due to be in Port Elizabeth for an interview at 12 noon. The 2nd truck arrived at 10am. I notified Mike that this was their own inadequacy and that the trucks had to wait for a few hours for me to return. The packers and driver were still in the same clothing they were in on the 3rd, they asked me to get them food and something to drink as they stated they had been living on bread they shared and water for 2 days (the last meal they had was the one I gave them on the 3rd for lunch!) 6. Labour Concerns That Shocked Me The movers told me: They had no food They were living on bread They had no tools They were exhausted and untrained I ended up buying them food and drinks out of compassion. No worker should be treated like this. 7. Refusal to Provide Proper Invoice or Business Details Despite repeated requests, I only received a basic Excel spreadsheet with no tax number, no terms and conditions, and no proper documentation — and only after I warned that I would go public. Mike then deemed it necessary to threaten me with legal action if I do report him and Just Trucking showing further attempts to intimidate me. I wish this kind of service and treatment on nobody. What I Am Seeking (Recourse Requested) I am requesting: 1. Compensation for all damages to my belongings Including furniture, appliances, and fragile items that were mishandled. 2. Refund of the unnecessary additional truck costs The second truck was only required because of their negligent packing. All my belongings were packed almost as badly as the trucks, but I was there to try to instill some order and guidance as to how to pack, although once I turned my back the haphazard packing continued) fitted into 2 standard storage units, not packed to the roof (two single garages) and one single garage with plenty of room to spare - how could this not fit, if packed properly into one 8 ton truck and a trailer with the same volume? 3. A proper, tax‑compliant invoice and full business documentation As required by the Consumer Protection Act. 4. Accountability for the abusive behavior and ************ No consumer should ever be treated the way I was. 5. Guidance on further recourse I am pursuing complaints with: The National Consumer Commission (report with photos sent to them on the 13th Feb) The Consumer Goods & Services Ombud Legal avenues for damages Possible charges for ************ and harassment
Helpful (0)
|Replies (0)LC
Lee-Anne Combrink
1 reviews | Active since Jan 2020
17 Feb 2026, 12:32
PREMIUM MOVERS (PTY) LTD T/A JUST TRUCKING _MISCONDUCT, NEGLIGENCE, ************ & POTENTIAL BREACH OF CONTRACT
Company: Premium Movers (Pty) Ltd t/a Just Trucking Owner: “Mike” Service: Household relocation from Gauteng to Eastern Cape Date of Move: 3 February 2026 I am writing this complaint not only as a consumer, but as a mother who went through one of the most traumatic experiences of my life during a relocation that should have been simple and safe. Instead, Just Trucking — owned and operated by “Mike” — turned it into a nightmare filled with verbal abuse, ************, financial loss, and heartbreaking damage to my belongings. Background: • A deposit was paid after initial positive interactions with Mike, who appeared professional, responsive, and knowledgeable. • A video recording and voice note via WhatsApp of the household contents was provided to the company (Mike) for accurate truck size assessment. • Mike advised that an 8 ton truck would be sufficient, later agreeing after I voiced my concerns that I do not feel comfortable with an 8-ton truck alone, an additional trailer would be required. • I specifically requested a closed truck and trailer to ensure my belongings remained dry and clean and that the clearly labeled boxes could be stacked in order against the sides as there are quite a few vintage and sentimental items. • The move was originally requested for Friday, 29th (date confusion acknowledged), but the company’s response to the date adjustment became hostile and abusive. • Deposit was paid to secure booking. • Balance due before truck was loaded. 1. Emotional Trauma & Abusive Behavior From the moment I tried to correct the move date, Mike became hostile, aggressive, and verbally abusive. He accused me of being “high,” shouted at me, and used ************ tactics that left me in tears more than once. Threatened me with penalty fees. My sister had to intervene because I was so distressed. No consumer should ever be spoken to like this. No woman travelling alone with her child should be threatened or pressured the way I was. This behavior is not only unprofessional — it is emotionally damaging and ******** under the Consumer Protection Act. 2. Delays, Understaffing & Immediate Red Flags The truck arrived three hours late, and only four movers arrived instead of the five Mike confirmed would be assisting with my move. One was the driver, who was exhausted and barely responsive. From the start, I felt unsafe, unsupported, and misled. 3. Negligent Packing & Heartbreaking Damage I had spent weeks carefully labelling, color‑coding, and protecting my belongings — many of which are sentimental, vintage, or irreplaceable. I provided the packers with a full large role of bubble wrap and flattened boxes, I provided them with cushions to use between furniture and carefully explained the labeling of the boxes and how they should be loaded and packed. Despite this: Boxes were crushed, stacked upside down, and climbed on furniture packed on top of them and no structure or care for my belongings. Furniture was loaded without blankets or protection. Clearly labeled Fragile boxes were ignored. Items marked “Do Not Store” were thrown into storage these I had asked to be packed in the truck last as they were to be offloaded at the house and the rest of my belongings into temporary storage. A broken tumble dryer I left for an NPO in Gauteng was taken without my permission and hidden at the back of the truck and only visible once the unpacking was completed. When they opened the truck in Port Alfred, I wanted to burst into tears. Seeing my beautiful double door fridge scratched across the front because a metal chair had been pushed against it with no protection, my furniture damaged, and my boxes crushed, the visible damage was devastating. These were not just “things” — they were pieces of our life that we entrusted to this company. 4. Forced Additional Costs Due to Their Negligence and lack of effective packing At 16:00 on the 3rrd, I was told that one‑third of my belongings would not fit into the truck and trailer. I was therefore forced to pay for an additional 8‑ton truck, costing R30,000 extra — money I did not budget for as a single Mother - and of which I was very clear from the start with Mike. A mover from the second truck later confirmed when they were unpacking my belongings into storage, that everything would have fit in the 1st truck and trailer if the first team had packed properly! 5. Dangerous, Irresponsible Demands Mike insisted that I: Drive through the night alone with my teenage son and pets to meet the 1st truck in the Eastern Cape at 8am the next morning (a 14 hour drive after the 1st truck left at 6pm on the 3rd). When I pleaded with Mike to be reasonable he stated: “get rid of” the belongings that didn’t fit in the truck. He also stated that the 1st truck had to get back to Gauteng after offloading my belongings and there could be no delay so I must make "a plan". I had to ask my already distraught elderly mother to be at the house in Gauteng the next morning to meet the 2nd truck which would then load the rest of my belongings - even after this had been arranged the 2nd truck's packers were so careless that they left quite a few items behind, forcing me to drive to Gauteng again this weekend with my son to collect these items. The forced drive through the night was reckless, unsafe, and deeply frightening. I was already exhausted, emotionally drained, and trying to protect my child and animals. Ironically, their "1st truck and trailer" was delayed by 25 hours due to a tyre blowout — and they had no tools to fix it. No compensation and no apology offered. The 1st truck was supposed to be at my house in Port Alfred at 6:30am the morning of the 5th but only arrived at 9:30am, I was due to be in Port Elizabeth for an interview at 12 noon. The 2nd truck arrived at 10am. I notified Mike that this was their own inadequacy and that the trucks had to wait for a few hours for me to return. The packers and driver were still in the same clothing they were in on the 3rd, they asked me to get them food and something to drink as they stated they had been living on bread they shared and water for 2 days (the last meal they had was the one I gave them on the 3rd for lunch!) 6. Labour Concerns That Shocked Me The movers told me: They had no food They were living on bread They had no tools They were exhausted and untrained I ended up buying them food and drinks out of compassion. No worker should be treated like this. 7. Refusal to Provide Proper Invoice or Business Details Despite repeated requests, I only received a basic Excel spreadsheet with no tax number, no terms and conditions, and no proper documentation — and only after I warned that I would go public. Mike then deemed it necessary to threaten me with legal action if I do report him and Just Trucking showing further attempts to intimidate me. I wish this kind of service and treatment on nobody. What I Am Seeking (Recourse Requested) I am requesting: 1. Compensation for all damages to my belongings Including furniture, appliances, and fragile items that were mishandled. 2. Refund of the unnecessary additional truck costs The second truck was only required because of their negligent packing. All my belongings were packed almost as badly as the trucks, but I was there to try to instill some order and guidance as to how to pack, although once I turned my back the haphazard packing continued) fitted into 2 standard storage units, not packed to the roof (two single garages) and one single garage with plenty of room to spare - how could this not fit, if packed properly into one 8 ton truck and a trailer with the same volume? 3. A proper, tax‑compliant invoice and full business documentation As required by the Consumer Protection Act. 4. Accountability for the abusive behavior and ************ No consumer should ever be treated the way I was. 5. Guidance on further recourse I am pursuing complaints with: The National Consumer Commission (report with photos sent to them on the 13th Feb) The Consumer Goods & Services Ombud Legal avenues for damages Possible charges for ************ and harassment
0
Replies (0)AM
Ashlin M
1 reviews | Active since Jan 2020
2 Jan 2026, 06:27
They will ***** your money and not show up
Stole our money. Worst experience ever. No show, promising a truck is on its way. The owner swears at you when you ask where they are and accuses you of being ****** and says we can go to court. Then claims the truck broke down and he us sending a van and a trailer. We paid for a 4 ton truck not a van. This is the most rediculous company ever.
Helpful (0)
|Replies (0)AM
Ashlin M
1 reviews | Active since Jan 2020
2 Jan 2026, 06:27
They will ***** your money and not show up
Stole our money. Worst experience ever. No show, promising a truck is on its way. The owner swears at you when you ask where they are and accuses you of being ****** and says we can go to court. Then claims the truck broke down and he us sending a van and a trailer. We paid for a 4 ton truck not a van. This is the most rediculous company ever.
0
Replies (0)hD
henk D
1 reviews | Active since Jan 2020
5 Dec 2025, 11:32
EXTREMELY ARROGANT COMPANY
Very bad experience, Arrives 3 hours late. They make you feel like a ***** and demanding payments then starts swearing at you and throwing racial insults all because we ask for a invoice when they suddenly charge more than quoted. Extremely arrogant company.
Helpful (0)
|Replies (0)hD
henk D
1 reviews | Active since Jan 2020
5 Dec 2025, 11:32
EXTREMELY ARROGANT COMPANY
Very bad experience, Arrives 3 hours late. They make you feel like a ***** and demanding payments then starts swearing at you and throwing racial insults all because we ask for a invoice when they suddenly charge more than quoted. Extremely arrogant company.
0
Replies (0)YS
Yolande S
1 reviews | Active since Jan 2020
5 Dec 2025, 11:02
Bad service
Worst service ever. Owner very rude and arrogant. Will never make use of this company in Krugersdorp again ever. The driver is just as rude, not sure if they are the same person. More interested in money than service and refuse to give invoice when you paid.
Helpful (0)
|Replies (0)YS
Yolande S
1 reviews | Active since Jan 2020
5 Dec 2025, 11:02
Bad service
Worst service ever. Owner very rude and arrogant. Will never make use of this company in Krugersdorp again ever. The driver is just as rude, not sure if they are the same person. More interested in money than service and refuse to give invoice when you paid.
0
Replies (0)CR
Charmaine R
1 reviews | Active since Jan 2020
27 Nov 2025, 09:05
Moving
Thank you very much to Just Trucking Movers. My move was quick and handled perfectly by your team. I will recommend you to anyone and eve
Helpful (0)
|Replies (0)CR
Charmaine R
1 reviews | Active since Jan 2020
27 Nov 2025, 09:05
Moving
Thank you very much to Just Trucking Movers. My move was quick and handled perfectly by your team. I will recommend you to anyone and eve
0
Replies (0)TS
Tay S
1 reviews | Active since Jan 2020
1 Nov 2025, 18:32
Just Trucking Movers - Rude & Aggressive, Possible ****.
Not surprised at the amount of bad reviews, if I could write this review with 0 stars, I would. Firstly, the customer service is atrocious. Mike is extremely arrogant, aggressive and quite frankly one the worst people I have had the displeasure of speaking with. Secondly, he leads you to believe you're getting a bigger truck, and then he purposefully sends a smaller vehicle, forcing you to pay for 2 or more loads or to leave your goods stranded. This then leads to his schedule being delayed, and the common excuse (judging by his reviews across all platforms) his phone died and therefore he could not phone you. He ignored all calls and messages, failed to give any kind of feedback, and once we were able to finally contact him, he swore at us, called us every name in the book and essentially blamed his lack of knowledge on running a successful business on us not booking properly. After hours of waiting his staff finally pitched up - we should've known based off our interaction with their employer the kind of service we would receive. The staff packed the extremely small, not-at-all-what-we-paid-for vehicle so half a*sed that only my big furniture fit, and after failing to **** me for a second load, I now need to make alternative arrangements for all my boxes to be moved. Unfortunately, after reaching out in a complex group looking for another company to assist with the move, I learnt that Mike has done this song and dance before. It is his norm to harras clients for payment, and once funds are received he vanishes or delivers extremely poor services. Please do not do business with this man, he is the lowest of them all.
Helpful (0)
|Replies (0)TS
Tay S
1 reviews | Active since Jan 2020
1 Nov 2025, 18:32
Just Trucking Movers - Rude & Aggressive, Possible ****.
Not surprised at the amount of bad reviews, if I could write this review with 0 stars, I would. Firstly, the customer service is atrocious. Mike is extremely arrogant, aggressive and quite frankly one the worst people I have had the displeasure of speaking with. Secondly, he leads you to believe you're getting a bigger truck, and then he purposefully sends a smaller vehicle, forcing you to pay for 2 or more loads or to leave your goods stranded. This then leads to his schedule being delayed, and the common excuse (judging by his reviews across all platforms) his phone died and therefore he could not phone you. He ignored all calls and messages, failed to give any kind of feedback, and once we were able to finally contact him, he swore at us, called us every name in the book and essentially blamed his lack of knowledge on running a successful business on us not booking properly. After hours of waiting his staff finally pitched up - we should've known based off our interaction with their employer the kind of service we would receive. The staff packed the extremely small, not-at-all-what-we-paid-for vehicle so half a*sed that only my big furniture fit, and after failing to **** me for a second load, I now need to make alternative arrangements for all my boxes to be moved. Unfortunately, after reaching out in a complex group looking for another company to assist with the move, I learnt that Mike has done this song and dance before. It is his norm to harras clients for payment, and once funds are received he vanishes or delivers extremely poor services. Please do not do business with this man, he is the lowest of them all.
0
Replies (0)DA
Deirdre A
1 reviews | Active since Jan 2020
1 Nov 2025, 15:55
Obnoxious and very unprofessional
I have never ever dealt with such an obnoxious person. Mike is so rude and runs his workers down over the phone to clients. I was told the truck would arrive between 9 and 10 and when i called Mike at 10:10 he had to call his driver only to be told they had to do a second trip foe their first client. When the finally arribved after 13:00 they packed the truck so badly that I had to hire a trailer to fetch the rest of my stuff. A very bad experience overall
Helpful (0)
|Replies (0)DA
Deirdre A
1 reviews | Active since Jan 2020
1 Nov 2025, 15:55
Obnoxious and very unprofessional
I have never ever dealt with such an obnoxious person. Mike is so rude and runs his workers down over the phone to clients. I was told the truck would arrive between 9 and 10 and when i called Mike at 10:10 he had to call his driver only to be told they had to do a second trip foe their first client. When the finally arribved after 13:00 they packed the truck so badly that I had to hire a trailer to fetch the rest of my stuff. A very bad experience overall
0
Replies (0)