Worse service ever by K Carrim builders tile mecca

Item: K Carrim Group Holdings
Rating: 1
Author: Andre R

Would not recommend this company to anyone! They are so quick to process any online orders but getting a refund done is a NIGHTMARE! I have purchased items from them online with my company called ezcrafts. And then when the time came to request a refund you have to battle to your last energy with these guys! They gave me a time frame of 7 to 14 working days. We are now going for 3 weeks and I still haven't received my refund! These people are not trust worthy at all! I demand that my money be available in my account today or this matter is going to the ombudsman! I think I have been more than patient now. Their online department is always just giving me stories about being sent to debtors and then sending off to finance and all these other unnecessary stories. This is corporate ****ming to the max! Do not do business with these people!

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Andre R's updateReviewer Update

18 Oct 2024, 15:57

Edit: the regional manager has gotten in contact and my problem has been solved. Unfortunately I am not able to delete this review. The regional manager was quite courteous and professional and has had the matter resolved swiftly. I am officially withdrawing my one star review and changing it to 4 stars. Thank you to Shivani who was very helpful in the process, as well as Ahmed and the financial team

I state again hereby that I am changing my review from 1 star to 4 star with the inability to fully remove the post.

Andre R's update18 Oct 2024, 15:57

Reviewer Update