Very bad attitude from female securities

Something needs to be done about the female securities at Kalafong. It was extremely difficult just to drop clothes for a patient on the who was in the maternity ward, the female security at the gate, didn't even want to listen because I was having no patient to drop off. Meaning that the patient had to stay without clothes to change. The female securities in ward 26 were even worse on that day in the evening. They were not even interested while they were playing games on the phone. I even asked the other for her name, she said that she wouldn't give me her name. So I went there twice on the same day simply for nothing, just to be told by the female security in ward 26 to address her as "officer". I was made to make sure that I get quotations for medical aid for my loved ones than them to experience what I encountered there.