Disgruntled Customer

I had reached out to this Kara Nichha on 08/01/2025 via email, WhatsApp & Instagram regarding how the quality & quantity of their biscuits dropped - I got 6 biscuits when usually there was 3 times that much & it looked as though it was the s****s of the batch. Today is 20/01/2025 & all I received was false promises of being contacted by management & have heard nothing from any manager. It looks as though these people enjoyed our money over the holidays without a care in the world for us who paid for their lifestyles.