KB
Keoma B
Active since Dec 2013
53
Reviews
0
Industries
Reviews
53 reviews15 months ago
Disgruntled Customer
I had reached out to this Kara Nichha on 08/01/2025 via email, WhatsApp & Instagram regarding how the quality & quantity of their biscuits dropped - I got 6 biscuits when usually there was 3 times that much & it looked as though it was the s****s of the batch. Today is 20/01/2025 & all I received was false promises of being contacted by management & have heard nothing from any manager. It looks as though these people enjoyed our money over the holidays without a care in the world for us who paid for their lifestyles.
0 replies
26 months ago
Sucky Service!!!
I reported a fault with my bank account on 17th Feb 2024. I received an email from Bongani Khumalo of the Personal and Private Service Recovery (PPSR) department, requesting more information of which I rep****. Since his intial mail, I have not received any feedback or response from him & I've followed up 3 times thereafter... What kind of service is this from FNB?
114 replies
26 months ago
Non-transparent
So FNB has an issue with some of their clients available balance amounts, I am one of them. I did not know this until I had to query money "vanishing" out of my account of which still has not been rectified. I comtacted the Premier Banking messaging service, but to no avail. I was advised by an agent on 15/02/2024 that FNB was aware of this issue (of which they failed to inform their "loyal & precious clients" of this) & that it would be rectified within 24 hours. It's now 51 hours later & the issue has not been resolved... I again reached out to FNB via the Premier Banking, however, time I was sent from pillar to post & what frustrates me is that the last agent I spoke to (Lesego) didn't respond to me from 7:24am until I sent another message at 07:29am to which he responded that he was checking my account/profile details & then at 07:32am ended the conversation that kicked me out of the session without responding to me or providing me with feedback... I've really had enough with this bank!!!
230 replies
32 months ago
Neglected
Fantastic game, but sucks to live a million miles away from the nearest server! Average of 188ms, how can we compete with anyone else. Why don't you have a server in Africa??? Amazon has setup shop in Cape Town, South Africa. Can you guys not setup a server here???????????
0 replies
32 months ago
Pay Back My Money
So this happened to me today... I have been debited R699 by Dstv after I cancelled (INC-1676110) the subscription on 27/07/2023.
312 replies
35 months ago
F'ING Useless!!!
I do not understand why I need Google Play Services to use any of the pay options (Tap to Pay, Scan to Pay) when I installed the FNB app from the App Gallery... All app developed on the App Gallery is developed & designed for Huawei devices. THEN WHY DO I NEED GOOGLE PLAY SERVICES???? I DID NOT DOWNLOAD THE APP FROM THE ****** PLAYSTORE!!!
106 replies
35 months ago
Disappointed
I am having issues with network in my area, speeds have dropped. So I called MTN customer services, was transferred to the department & as I was providing details the agent cut the call on me... Is this the new process for helping "paying" clients? Take our money & then don't give a **** about us?
0 replies
36 months ago
FNB ********s
So now it's time to change bank accounts as FNB decided to show hate to all clients that have Huawei phones. So instead of designing a bank app compatible with Huawei phones & downloadable from the App Gallery, they decide to ***** us by taking away all essential payment options... This sucks!
53 replies
38 months ago
Depressing Experience!
So I had an exam scheduled for the morning, but due to technical issues again, I was not able to even start the exam this time. I logged into the OnVue app, did system tests & passed all except the video streaming test. The funny thing is, well not funny at all, that while OnVue stated I did not meet the streaming requirements of reaching WOWZA.COM through the app, I was able to directly reach the site & perform video streaming tests which my PC had passed. I struggled for over an hour with this & low & behold when I eventually got this right it was way lass my exam start date. Now I forfeited this exam which is unacceptable... I cannot believe the amount of issues I've experienced with PEARSON VUE/ONVUE it's depressing!!!... The site is not user-friendly, everything is in English, but should rather be in gibberish as you cannot find what you want 1st time - it's like you have to do a test on the working on this site before you schedule your exam.!
0 replies
38 months ago
Service that SUCKS!!!
The service at HiFi Corporation, Springfield I received was terrible. 1. While I was at Customer Care, the staff have no respect or manners coz staff kept on interrupting while I'm being served in order to serve other customers. 2. I've been online trying to buy a TV, but the system was not processing my order. 3. I tried to chat to an online agent before 1pm, but did not get any response. I tried numerous times, but got a message that customer service was closed - yet I sent messages before 1pm... This is absolutely disgusting!
0 replies
Review Distribution
5 Star
2 (3.7735849056603774%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (9.433962264150944%)
1 Star
46 (86.79245283018868%)