Bad manufacturing by Karet Trailers Makro reference 2761360

Inferior products/service at Makro cape gate Bought Karet Town and Country 300 Camp master trailer on Third February from Makro Cape Gate in Brackenfell. On Friday eleventh February wanted to pack the trailer for camping the weekend but when I moved the empty trailer to the right the jockey wheel collapsed to the left at a forty five degree angle under the chassis because the chassis twisted due to inferior material used during manufacture. I immediately took the trailer back to Makro demonstrated the problem to Kiba the salesman whom sold it to me whom in turn phoned his managers. I spoke with his manager explained the problem and told him I do not want the trailer because of the manufacturing defect and insisted on a refund. The manager told me because I had already registered the trailer on my name he had to contact the supplier which he would do on Monday fourteen February first thing and get back to me immediately. Monday came and went no phone call from Makro. I told the salesman that makro forced customers to operate an unregistered and unlicensed trailer on a public road Makro accepts payment but does not provide a temporary permit required by law to operate the trailer on a public road from the point of sale to residence. Further and because of this failure I had to register and license the vehicle the next day before I could legally use the trailer on a public road. Once again another bad encounter with Makro.