SA
Sherman A
Active since Sep 2015
12
Reviews
0
Industries
Reviews
12 reviews1 month ago
Bad service from ABSA
On Friday six March I tried to withdraw two thousand Rand on cash send at an ABSA ATM on my account. I could hear the money being prepared in the machine and stopped. After a few seconds a message appeared on the screen stating “due to a technical error the money cannot be issued”. A receipt was printed which stated that “the transaction with be reversed automatically”. That was Friday the six March. Today Monday ninth March the two thousand Rand plus the fee of fifty four Rand have still not been reversed and paid back into my account. After being a client of ABSA since two thousand and one, a period of twenty five years this is rather disappointing forcing me to go into a branch to sort out their error.
0 replies
6 months ago
Pathetic service - Dave Sheer Gunshop Cape Town
Bought Nduna Sable Deluxe Dome Tent first week of August at their new Groot Phesantekraal branch in Cape Town. When I went camping found the bag was not sealed as other brands such as Tentco and Cammor are. There were no pegs and other accessories that normally come with any tent. The poles were all the same in other words being a dome tent you have the star in the centre and all other poles connect to this of the four sides. The poles I received were all with the star no side poles. Further the tent was not folded as as new tent that comes from the supplier in other words it was either used or opened. I returned to the store the salesmen could not explain how this happened. I asked him for another new one. He returned with another bag. When checked the same problem. It was not sealed with the cable tie no pegs bee-wax and tent not folded as new from the factory. Looked like a return. The poles also not matched accordingly. I asked for another bag and poles. He and another salesmen brought out another bag with three poles sets. So now we had tent bags but five poles sets. When asked where the other two tent bags were they said the customers took the tents by forgot the poles. I can understand if one forgot but two.. that’s highly unlikely. Anyway the manager arrived and Inexplainef my problems to him. He immediately called he supplier who he told me promised to courier a new sealed tent. He promised as soon as it arrived the salesman will phone me and I could exchange the tents. He gave me the tent I had at a reduced price but again promised that when the tent arrives I can exchange the tent. I was in continuous contact with the salesman during August but nothing had arrived until end August. Got this message on 18 September after sending a WhatsApp .. “Good morning, probably getting it this weekend as the truck only arrives around Friday or Saturday morning but as of yet we have no tent in store Mr.A” that was the last I heard from the store. A week later sent a WhatsApp saying it was a week later after the supposedly truck delivery .. so can I can come collect the new tent? … up until today Thursday thirty October no response from Dave Sheer Guns ..
0 replies
7 months ago
Best service yet from Outsurance
Updated my policy this morning and was called by Elrie from Outsurance. I have been a client of Outsurance for twenty-four years but it’s the first time that I was addressed so professionally by a consultant, everything checked, spoke so clearly and explained everything to me in detail without wasting my time. She double checked everything updated my particulars and so polite. That’s what keeps me at Outsurance and after today speaking with Elrie I will stay with Outsurance for another twenty-four years. Thank you Elrie.
53 replies
8 months ago
Groot Phesantekraal wine farm - Daylight *******
A group of ten had breakfast at Groot Phesantekraal wine farm Durbanville on Sunday 31 August. Their prices are ridiculous. To charge ninety Rand for two slices of toast is daylight *******. The service and food was not worth the price charged. We definitely will not visit nor support this place in the future
0 replies
8 months ago
Bad service Disl a Bed Langebaan
Bought a King Coil Queen bed set from their Langebaan store in October 2024. In less than seven months both sides collapsed to more than the industry standard of four centimeters used by my daughter and husband both less than hundred kilo. The mattress is marketed for more than hundred kilos. This was communicated to the store and was referred to the manufacturer on thirty first July whom was provided with photos as evidence as requested. Now we must wait. On fifteen August I made inquiry to LB branch Maryke Steenkamp as to progress whom responded that she will keep me informed. On twenty eight August my daughter inquired at King Coil and was told that they King Coil responded to dial a bed at Langebaan in writing to replace the bedset on twelfth August already. Dial a Bed Langebaan failed to communicate with us the customers. Bad after sales service from Dial a Bed
265 replies
8 months ago
my second disappointment with LUMEO
I purchased a Lumeo QuickFold High-Back Chair With Foot Rest × 1 on line from their store and was promised a Lumeo Pro BrightBuddy Keychain Light (FREE GIFT) × 1. (ORDER #35010) The Courier Guy delivered the parcel this morning in a big cardboard box with the chair safely wrapped in a plastic bag BUT no Lumeo Pro BrightBuddy Keychain Light (FREE GIFT) × 1. I am extremely disappointed as a previous oder (the fan) came with the free light but not safely and securely packaged but merely stuffed in the same box of the fan with the top cover open. This could have been lost en-route in the courier vehicle. I am awaiting the delivery of my latest order the 360 light also with a free light and only hope it is included. It is unacceptable that proper quality and processing control is not ensured more so with online businesses.
0 replies
8 months ago
Unacceptable response iro ***** report from ABSA
I noticed *****ulent deductions on my credit card from Facebook deductions I did not agree to never provide any credit card details nor have a subscription. I reported this to my private banker who in turn lodged a dispute within. In the meantime more deductions were going off notwithstanding my previous report to ABSA. I went onto the ABSA App and found a card block facility when activated asked the reason and chose the ***** option. A new card was then issued. This all happened fourth August. Thinking everything was now safe. On six August my private banker called me to inquire whether or not the dispute section called me which they did not also to inform me he would be on leave until Friday. Further deductions from face book were made on fifth August notwithstanding my report to ABSA me blocking the card and a new card issued. I was also charged ten rand each time for insufficient funds. If this is the measure of efficiency at ABSA then after being a client for over twenty five years and this is how they treat their private bank clients then it’s time to change banks
53 replies
51 months ago
Bad manufacturing by Karet Trailers Makro reference 2761360
Inferior products/service at Makro cape gate Bought Karet Town and Country 300 Camp master trailer on Third February from Makro Cape Gate in Brackenfell. On Friday eleventh February wanted to pack the trailer for camping the weekend but when I moved the empty trailer to the right the jockey wheel collapsed to the left at a forty five degree angle under the chassis because the chassis twisted due to inferior material used during manufacture. I immediately took the trailer back to Makro demonstrated the problem to Kiba the salesman whom sold it to me whom in turn phoned his managers. I spoke with his manager explained the problem and told him I do not want the trailer because of the manufacturing defect and insisted on a refund. The manager told me because I had already registered the trailer on my name he had to contact the supplier which he would do on Monday fourteen February first thing and get back to me immediately. Monday came and went no phone call from Makro. I told the salesman that makro forced customers to operate an unregistered and unlicensed trailer on a public road Makro accepts payment but does not provide a temporary permit required by law to operate the trailer on a public road from the point of sale to residence. Further and because of this failure I had to register and license the vehicle the next day before I could legally use the trailer on a public road. Once again another bad encounter with Makro.
53 replies
51 months ago
Inferior products/service at Makro cape gate
Bought Karet Town and Country 300 Camp master trailer on Third February from Makro Cape Gate in Brackenfell. On Friday eleventh February wanted to pack the trailer for camping the weekend but when I moved the empty trailer to the right the jockey wheel collapsed to the left at a forty five degree angle under the chassis because the chassis twisted due to inferior material used during manufacture. I immediately took the trailer back to Makro demonstrated the problem to Kiba the salesman whom sold it to me whom in turn phoned his managers. I spoke with his manager explained the problem and told him I do not want the trailer because of the manufacturing defect and insisted on a refund. The manager told me because I had already registered the trailer on my name he had to contact the supplier which he would do on Monday fourteen February first thing and get back to me immediately. Monday came and went no phone call from Makro. I told the salesman that makro forced customers to operate an unregistered and unlicensed trailer on a public road Makro accepts payment but does not provide a temporary permit required by law to operate the trailer on a public road from the point of sale to residence. Further and because of this failure I had to register and license the vehicle the next day before I could legally use the trailer on a public road. Once again another bad encounter with Makro.
53 replies
124 months ago
Adsl cancelation
emailed prescribed form and copy of my ID to [Email Removed] on 8/12/2015 already to cancel adsl and voice 0219791890 cause I'm moving got confirmation email sent 4 again between last week and this week phoned 012 3112473 spoke with Luzuko and services stel not cancelled. Telkom is hopeless. I have the required notice done all I can to have services cancelled which should have been canceled on 28 December already. I will not pay for any amount after 28. December 2015
75 replies
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5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (25%)
1 Star
8 (66.66666666666667%)