KARET TRAILERS ARE NOT PLEASANT TO DEAL WITH

I had very poor service from this company. I had to re-spray my Karet trailer and contacted them for stickers. My contact person was Sonia. It took a few tel. calls to get it sorted out as she was not able to receive e mails. I sent her the photo of a trailer with the required stickers. I was patient because of the covid situation. Eventually I was sent a whatsapp invoice of R603 and told to get hold of a courier. She did suggest Papercut and they charged me R195 to send with Courier Guy. The parcel was about 200mm x 100mm. The parcel arrived and I was surprised to find very ugly different stickers to the ones I requested. I phoned Sonia and she said she thinks she did tell me that's all they've got except special stickers only for Makro. I said I can't use them they are ugly and unsuitable. She also offered to let me know where the stickers were meant to go on the trailer which she once again did not do. I sent her a whatssapp to say I will be returning the stickers to them for a reimbur*****t. She read the message and didn't reply. I meanwhile had the right stickers made at Compusign for R250 a set. I sent the stickers back to Karet Trailers through Courier Guy once again. Same parcel for R50. They received it in Bothaville on the 23rd July'20 and Ané from Karet Trailers signed for it according to Courier Guy. I then sent a whattsapp to Sonia again to find out what is going on. She then blocked me on whattsapp without answering. I really felt this was the last straw. Karet Trailers has really been a very unpleasant company to deal with and now they have no intention of reimbursing me. My patience has now run out and I am sorry I have to advertise Karet Trailers on my trailer. They don't deserve to be advertised.