1 reviews | Active since Member
My husband and I visited the Mount edgecombe, Hillhead branch to get a frame cos the glasses we got from them broke twice cos of cheap quality frames and had to pay both times and on the last visit we wanted to replace his frame again which was 800 rand every time we replaced it. Then the new ppl we saw there insisted we redo eye tests and it costed us 450 for me and my husband, we ordered his glasses and the new optician who is a junior did his eye test and multifocals. I kept asking for kassojee but they were always not available on every visit. I asked for my prescription which I was charged 450 for but they kept using delay tactics and never did get the script to me. This afternoon I get a WhatsApp saying kassojee wants and additional 390 to email me my script, which is bull****. I was not confident in the script and wanted a second opinion, since she has junior girls working for her who are ***********. They don't even get the phone numbers correct to have common courtesy to follow up on the patient butvery fast to ask for money and swipe our debit cards. I don't recommend them. Il never give them business after my horrible experience with them. Greedy and overcharge for nonsense. R 390 to send an email. I don't advise ppl to go to them. My husband ordered multifocals too, but can't see distance and he is a driver. Lots of customers are having incorrect prescription spectacles with them lately. I'm very annoyed and disgusted with them. ******* services.