Horrible experince while i had a parking at Cape Town International Airport

I would like to express my horrible experience with this company so called Katanga Parking Services base is Cape town international Airport. For some reason I have misplaced my debit card to make payment on the machine parking machine. when I got to my car I cant find any cent to make payment. I looked at the machine how much I should pay to get out and to realise its R40. I then dialled the help button to get assistance.

I was answered by a lady who I explained my situation and referred me to her supervisor, what an arrogant person, with a stinking attitude. She made it clear that she wont help me until I go back to the airport police station and make an affidavit and telling me its the process. Bear one thing in mind im working in the morning at its late im running around like a fool at the airport and security already asking me cause I look suspicious.

To make the story short. I went to the police station and the police official helped me said I should get a certain form to the company then she can help me. on my way to Katanga office saw two staff members with Katanga uniform though I should ask if they can help with the form. Only to realise when the lay replied its the same voice that just game me an attitude of the intercom. She started again telling if I think im special and requested her to give e to someone senior and the guy next her by the name Quiton Williams said im the parking manger. He stated that I heard the entire conversation and I was behind the lady when were insulting her. I asked him if he is going to help me or not and he then said the same thing the lady told to go and make affidavit, when I tried to respond he then told me he wont even bother if I don't het him this affidavit. All I wanted to tell him that I have been there already and they asked me to provide them the form.

I ran out of patience and screamed at him and said will you listen to me for once. Explained that I have been to the police already and they asked for a form from you to fill. He then said im lying through my teeth. after few minutes of arguments and exchanging words, he finally followed me to the police station to confirm if I did come there clear he still believed that I was lying through my teeth. The officer told him yes, he only started believing me then.

He then left me behind after realising that the police got the message wrong. Mr Williams said out of the blue because of my attitude he is not going to help me, I should pay for that R40 parking I owe them. I was shocked and he said if I don't believe I can take his business card and call whoever I think cause he is the manager there.

In my life never felt so humiliated and embarrassed. i decided to let this go and went to the police station and asked them if not one is interested in giving me R40 for my wrist watch worth R4000. That's how low i had to go that particular day.

A very humble and nice police officer by the name Xolela Sihlwayi said i heard the entire thing. He then proceeded went to his pocket and look at his wallet and said come follow me. He went to the ATM and draw R50 and gave it to. He said R50 wont make him broke over a day.