Rude and bad customer service from the teller on shift

I would like to complain about the rude woman who was on shift, that I made a payment to at 21:20 on Friday the 22nd of November.

After dropping off my wife at the airport, I went to the shaded parking where I normally pay with my credit card and found that none of the machines accepted my cards and they were all retained by the machine. I rang the bell and spoke to a woman who said that they would send someone. I waited for 15 minutes to no avail. I decide to walk to their office which was on the other side of the airport and paid with the same card I used before.

My Tax Invoive number is H1 N0:0 Entry Time: 11/22/19 20:25 Exit Time: 21:20 Parking Duration: 35

When she was busy with the payment I could see that she was struggling with linking the payment to the parking ticket. Eventually she gave me the receipt and I went on my way. When I got to the gate the parking ticket didn't work when I inserted it and kept telling me that it was the wrong type of card.

I rang the bell to inform the in which time she said "Kanti yintoni ingxaki yakho kunini usimele, uyaqala kanti wena ukuza e-airport tata ndini", That basically mean *** is your problem, why are you bothering us, is this the fiirst time you come you the airport?

I told her to repeat the exact words she said, she must have noticed that I was angry. She mumbled something, told me to insert the ticket, clicked somethind and the boom opened and I left.

In my opinion, she shoou not work directly with customers with such a rude attitude. I hope they will be contacted and thet she'll be dealt with.

Katanga Valet Parking Address: Cape Town International Airport, Ground Floor, Parkade 2, Central Boulevard, Matroosfontein, Cape Town, 7490 Phone: 021 936 3600