1 reviews | Active since Member
Would definitely not recommend this company. The after sales is not great at all. Waited forever for my papers of the bike to arrive. The seals of the bike was leaking which came down to how the bike was transported down. Was first told the bike was sold with a 6 month warranty, to be told it wasn’t sold with a warranty to then being said it’s a 3 month standard warranty. Definitely made the mistake of not questioning the length of warranty or reading the fine print which I’ve made peace with. The bike didn’t even last 5000km and developed a noise on the motor. Didn’t use the bike as an everyday commute, only weekends. I’ve been told that they have people in Cape Town to assess if things go wrong, now I’ve been told to transport the bike up on my expense which I don’t get as it was reiterated via a voice note that they have people in Cape Town should something happen. I’ve accepted that they won’t and are not liable for any payments to fix the knock on the motor, just want to highlight my experience with the company as it was not an enjoyable experience, including the guy I was dealing with and out of respect I won’t be mentioning his name, even though he mentioned “ I can make all the threats I want” when all I mentioned is that I will be highlighting my experience on this platform which I have a right to do so. It was just a horrible experience from the get go.