JW
Jason W
Active since Jan 2021
11
Reviews
0
Industries
Reviews
11 reviews4 months ago
Disgusting by Vodacom and Ashley Payle!!!!
Wow. So here we go again. Round I don’t know what. This company has now wrongfully cut off my line for the SECOND time, despite a clear, recorded phone agreement that I confirmed THREE separate times to avoid exactly this kind of incompetence. On a recorded call with Ashley Payle, he requested that an amount of R939.28 be paid by the end of August 2025. I told him — clearly — that I could only pay on 15 September. He accepted this without hesitation. During that same call, I asked him three times (because I no longer trust this company’s ability to get anything right): “After payment, will this be fully sorted and I won’t need to do anything further?” His answer — every single time — was YES. He explicitly stated that he would handle it on his side and ensure the account was settled and resolved. This was necessary because I had ALREADY OVERPAID previously due to THEIR FIRST MAJOR ADMINISTRATIVE FAILURE, which they admitted to. That alone should have been the end of this saga. Instead, here we are again. Despite: • A recorded agreement • Acceptance of the 15 September payment date • Repeated confirmation that I would not need to do anything further My line has now been cut off again, with no communication, no warning, and no explanation. This is no longer a mistake. This is gross administrative incompetence. Either: • Your systems are completely broken, or • Your agents’ promises mean absolutely nothing Both options are unacceptable. I will NOT be paying another cent and I want the following! 1. My line is immediately reinstated 2. The recorded call is released 3. The agreement your agent confirmed THREE TIMES is honoured Customers should be warned: Even recorded confirmations from this company are worthless. Sort this out — properly — because this is now a documented pattern of failure. Why the hell you cut my line again, my contract was finished in MARCH 2026. DO NOT TRUST THIS COMPANY WITH ANYTHING!
168 replies
8 months ago
Title: Vodacom – ******* Billing After Contract Ended!
I FINISHED PAYING MY VODACOM CONTRACT IN APRIL – PAID UP IN FULL. Yet every single month since then, Vodacom has *******LY continued to bill me R400 for a contract I no longer owe. I PHONED IN TO CANCEL, and despite assurances, they are still rolling over charges and giving me “airtime” that I NEVER REQUESTED. This is daylight ******* and an UNFAIR BUSINESS PRACTICE. Vodacom is knowingly debiting customers for services that are NOT owed. After 6 years as a loyal customer, this is the thanks I get – to be ****MED and IGNORED. How many more calls must I make? How many more times must I BEG for a cancellation that is already supposed to be done? This is *********, *****ulent and exploitative behaviour. I am DONE. I will be taking this matter up with my lawyers, and I will not hesitate to escalate this to: • ICASA (Independent Communications Authority of South Africa) • Consumer Goods & Services Ombud (CGSO) • National Consumer Commission (NCC) Vodacom, stop *****ing from your customers. CANCEL THIS CONTRACT IMMEDIATELY and refund me every cent you’ve *******LY taken since April. I will not stop until this matter is resolved – and I will ensure EVERYONE sees how you exploit customers who WERE loyal to you. Vodacom’s ongoing debits after termination constitute unauthorised billing and unjust enrichment, both of which are actionable under South African consumer protection law. This matter requires URGENT resolution. Vodacom must contact me immediately on 067 079 8701 to resolve this. If this is not attended to without delay, I will pursue all legal remedies available and ensure this case receives maximum public visibility.
109 replies
23 months ago
ABSA INSURANCE ARE *****STERS!!!
ABSA INSURANCE ***********!!!DOUBLE DEDUCTED ME. You guys are committing *****. Saying you will deduct on the 15th but DOUBLE DEDUCT on the 1st. Useless. Absolutely useless. I want a reversal IMMEDIATELY.
53 replies
23 months ago
ABSA INSURANCE *****STERS AND WORST EVER!!
*****sters. Specifically told them to deduct on the 15th. Told them about 4 times and I was absolutely clear. They then DOUBLE deducted on the 1st. The manager is *********** as well as her agent. And I changed over to ABSA due to good reviews given by my colleagues. What a poor choice. Should’ve just stuck with the devil I know.
53 replies
45 months ago
Utterly Disgusted and Disappointed in Wesbank!!!!
Wow. Where do I even begin. Smooth start. Quick and easy online application for personal vehicle finance. But wow when I got handed over to the marketer is when everything just went south. All forms required handed to the marketer (S.Salie) who then informs me that vehicle can’t be financed due to an aftermarket exhaust tip. Yes you read that right. Exhaust TIP. I personally know someone personally who has received finance through Wesbank for a bike that had a complete aftermarket EXHAUST. I’ve seen countless dealerships having Wesbank ACCREDITED finance yet they are selling bikes and cars with aftermarket parts, yet they are refusing because of an exhaust TIP. My word. I’ve been a customer with twice Wesbank before and thought it would be nice to be a customer again. Clearly I was wrong. Change your double standards or just do the right thing. BITTERLY DISAPPOINTED. WOW. PATHETIC OF YOU GUYS. MY WORD.
536 replies
47 months ago
All those Loyal years for nothing. Worst Bank EVER
After 14 years, (YES FOURTEEN YEARS) of total dedication to this bank today was the last straw. From switching amounts to suddenly have a lower amount with a higher instalment. The sudden switch from 16.8% interest to 19.9% (YES, NINETEEN POINT NINE PERCENT) interest after all that years of support to this bank. Never again. Will be switching banks AS SOON AS POSSIBLE! DO NOT BANK WITH FNB!!!
134 replies
51 months ago
Bolt Food = WORST COMPANY IN THE WORLD
Food wasn’t delivered. They don’t even have the decency to respond or answer any calls. Please use Mr Delivery or UberEats as they’re a MILLION times better than this atrocious company. I repeat. Do NOT use Bolt Food. Customer service is 100% the worst.
0 replies
53 months ago
Be careful of Katay Racing
Would definitely not recommend this company. The after sales is not great at all. Waited forever for my papers of the bike to arrive. The seals of the bike was leaking which came down to how the bike was transported down. Was first told the bike was sold with a 6 month warranty, to be told it wasn’t sold with a warranty to then being said it’s a 3 month standard warranty. Definitely made the mistake of not questioning the length of warranty or reading the fine print which I’ve made peace with. The bike didn’t even last 5000km and developed a noise on the motor. Didn’t use the bike as an everyday commute, only weekends. I’ve been told that they have people in Cape Town to assess if things go wrong, now I’ve been told to transport the bike up on my expense which I don’t get as it was reiterated via a voice note that they have people in Cape Town should something happen. I’ve accepted that they won’t and are not liable for any payments to fix the knock on the motor, just want to highlight my experience with the company as it was not an enjoyable experience, including the guy I was dealing with and out of respect I won’t be mentioning his name, even though he mentioned “ I can make all the threats I want” when all I mentioned is that I will be highlighting my experience on this platform which I have a right to do so. It was just a horrible experience from the get go.
0 replies
64 months ago
PATHETIC COMPANY!CARTRACK ARE THE WORST COMPANY EVER.
Worst company EVER. Pathetic. Numerous contact with them and no one calls you and they don’t even understand simple requests. I implore everyone to rather find other alternatives. Pathetic company. What an absolute shocking mistake I made signing up. Waste of money.
61 replies
64 months ago
WORST COMPANY IN THE WORLD!
THE WORST COMPANY IN THE ENTIRE WORLD. BUNCH OF THIEVES. Charged a prorata on the 6th January and then charged again on the 15th. Was told it was going to go off next month but went off today. Please people, do NOT sign up with this pathetic excuse of a company. Rather find another alternative. I plead to everyone. It’s 100% NOT worth it to sign for this pathetic company. Cant wait for my terms with them to end.
61 replies
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11 (100%)