Place is a joke

Katexas is known for a lot of things, good service & good food is definitely NOT any of them. We arrived at 4, group of 9 for a company event. We were greeted by staff at the entrance, asked for a waiter & immediately the waitress told us that she refuses to serve groups because she doesn't "want to deal" with split bills, which she assumed would happen - it didn't. We ordered drinks at the bar, sat down & after waiting a while, asked the floor manager again for a waiter. The floor manager asked the same waitress we met to serve us, again she refused & went back to the entrance to continue her chat - funny enough, she didn't serve anyone the entire time we were there, just kept chatting outside. Eventually we got a waiter, one guest ordered a fillet steak medium rare & it arrived well done. The other guest ordered a steak with no basting, it came with basting & had to get sent back a total of 3 times before the order came back exactly as ordered. The waiter kept running away not serving the other guests that one guest had to block him from leaving again just to order some food. Buffalo wings were ordered, it came back rock hard, also, you charge that price just to get a total of 4 wings!? Four? Seriously? Chicken strips were ordered, it came back rock hard & again only half the order came. We were waiting for our last order for almost an hour, a simple burger. When we asked the waiter where the burger was, he had no clue what we were talking about, so we just ended up leaving it. Funny enough, the place wasn't even busy & there were so many tables open yet this is what you get? The group decided to just get the bill because the whole outing was such a waste, to top it all off, at the end of our R1600-something bill, the waiter had the audacity to ask if we're not going to give him a tip??? That place is a joke.