1 reviews | Active since Member
I made a booking via Booking.com and opted to pay later on my arrival. I was just informed that my reservation was cancelled because another guest paid upfront in cash, which I find both unfair and discriminatory. Why have the option to pay later if you are going to prioritise upfront payments. And also the option is non-refundable, so the lodge would have got their money whether I showed up or not.
As a result of this cancellation, I am now facing significant inconvenience. All nearby accommodations are fully booked, leaving me without options for the weekend. I made this booking with the assurance that my accommodation was secured, and this sudden change has left me in a difficult situation.
You guys are horrible!