DR
Dimakatso R
Active since Dec 2020
6
Reviews
0
Industries
Reviews
6 reviews21 months ago
Sudden cancellation without warning
I made a booking via Booking.com and opted to pay later on my arrival. I was just informed that my reservation was cancelled because another guest paid upfront in cash, which I find both unfair and discriminatory. Why have the option to pay later if you are going to prioritise upfront payments. And also the option is non-refundable, so the lodge would have got their money whether I showed up or not. As a result of this cancellation, I am now facing significant inconvenience. All nearby accommodations are fully booked, leaving me without options for the weekend. I made this booking with the assurance that my accommodation was secured, and this sudden change has left me in a difficult situation. You guys are horrible!
0 replies
32 months ago
A BUNCH OF ****S IN SUITS!
THE WORST TO EVER DO IT! They offered a printer to us without disclosing the full information, we paid 6 months in advance. come first month end we receive a statement from Smart Office for R1200. I mean what the ****??????? and from there, they fired the salesperson who sold the product to us without taking the responsibility and doing remedial action. We were even told the option we chose is for 1000 copies, to which Smart Office confirmed that we get 3000 copies. these guys are hustlers, DO NOT SIGN WITH DAISY SOLUTIONS EVEN IF THEY HELD A GUN TO YOUR HEAD
131 replies
45 months ago
Cartrack is feeding on cancelation fees
I recently had a second tracking device installed & since the installation I have been receiving calls from car track saying that they haven't received the prorata. I have confirmed my bank account details over and over again, & even sent a confirmation of Bank account confirmation, they still don't take the money. Now at this month end, both tracking devices were not payed for again. I really don't know what they want me to do & honestly I have had enough with the everyday phone calls. I asked them to cancel both contracts and they telling me of cancelation fee. They did the same thing to my husband last year. I don't know why I thought it would be different with me
268 replies
51 months ago
Con artists
I received a text that my electricity is almost finished, I recharged with R150, ( every 6-7days regularly). The next day I got another text that it's finished again, & that I have to recharge with at least R220. I recharged with R220 and it only reflected R17. When I called to ask what's going on, I am told I had an invoice of R500+. How do I have a negative balance when it's prepaid. Isn't the whole point of prepaid to avoid invoices.
53 replies
65 months ago
Contract finally cancelled
Finally someone who knows customer service. She knew what she was talking about and got straight to the point, even sent me a text to confirm what she just told me.
56 replies
65 months ago
Mondo is a scam
I accepted a Telkom contract with Mondo and the device was delivered on the 8th of December 2020. I was advised that the SIM card would be activated in 24hours. After the first 24hours I have been calling Mondo everyday to ask about my SIM card activation. Everyday that I called, I was told to wait another 24hours. On the 14th I called again to ask about the activation of the SIM card, I was again told to wait another 24hours. I then told the agent to cancel the contract because it's like I'm begging them now, they do not appreciate my business. I went to my bank to try to reverse the R99 service fee that was debited from my account. It turns out I cannot reverse it. It is now the 15th of December 2020, no communication whatsoever. Mondo has the worst customer service I have ever experienced. In fact, they are scammers. Do business with them at your own risk.
392 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
5 (83.33333333333333%)