KA
Keg and Swan
Unclaimed Business
KA
Keg and Swan
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Lin M
1 reviews | Active since Jan 2020
17 May 2020, 13:07
From Zero to Hero
From Zero to Hero. Today I was overjoyed to see that the Franchise Management of The Keg & Swan Sunridge Park in PE. Took my comments in the spirit and manner in which it was given, to present to Management, that the best way to improve is to gain knowledge of some overlooked matters if there is no constructive comment there will never be an improvement. Thank you Keg & Swan. I assure you that after seeing and eating the meal that should have been, there would not have been my previous input to hello peter. The Lunch I had today was excellent, tasty and filling. It deserves a 10/10.
Helpful (0)
|Replies (0)LM
Lin M
1 reviews | Active since Jan 2020
17 May 2020, 13:07
From Zero to Hero
From Zero to Hero. Today I was overjoyed to see that the Franchise Management of The Keg & Swan Sunridge Park in PE. Took my comments in the spirit and manner in which it was given, to present to Management, that the best way to improve is to gain knowledge of some overlooked matters if there is no constructive comment there will never be an improvement. Thank you Keg & Swan. I assure you that after seeing and eating the meal that should have been, there would not have been my previous input to hello peter. The Lunch I had today was excellent, tasty and filling. It deserves a 10/10.
0
Replies (0)LM
Lin M
1 reviews | Active since Jan 2020
12 May 2020, 09:59
Keg & Swan Sunridge Park Port Elizabeth, Meal & Service Disappointing.
Mothers Day Lunch, WHAT a Disaster! from this Port Elizabeth Franchise. Our Son wanted to spoil his mother and wife with a nice Mothers Day Lunch. Due to the Lockdown rules of the Caterers have drastic changed. Meals could be purchased by order only but with Delivery only. As it was a Mothers Day Special, they should have had the foresight to have seen that as this Meal might be over SUBSCRIBED ( which it may have been). They should have had the business decency to notify ALL Over Subscribed orders, that unfortunately, they would not be able to execute, (this situation would surely have been known at least an hour before deliveries.) Then have the courage to notify all oversubscribed customers, to enable them to make further arrangements from an alternate Caterer. However, instead not only did our order of 6 Meals arrive at 15: 00 hrs. but it was very obvious that the food 'ran out' and the chef 'through' something together. Please! Owner or Manager this is a shocking example of 'hungry for sales'. We will always remember Keg & Swan's Terrible Meals, my Son, as a result, was also extremely disappointed. Keg & Swan rather to lose an order than Customers.
Helpful (0)
|Replies (0)LM
Lin M
1 reviews | Active since Jan 2020
12 May 2020, 09:59
Keg & Swan Sunridge Park Port Elizabeth, Meal & Service Disappointing.
Mothers Day Lunch, WHAT a Disaster! from this Port Elizabeth Franchise. Our Son wanted to spoil his mother and wife with a nice Mothers Day Lunch. Due to the Lockdown rules of the Caterers have drastic changed. Meals could be purchased by order only but with Delivery only. As it was a Mothers Day Special, they should have had the foresight to have seen that as this Meal might be over SUBSCRIBED ( which it may have been). They should have had the business decency to notify ALL Over Subscribed orders, that unfortunately, they would not be able to execute, (this situation would surely have been known at least an hour before deliveries.) Then have the courage to notify all oversubscribed customers, to enable them to make further arrangements from an alternate Caterer. However, instead not only did our order of 6 Meals arrive at 15: 00 hrs. but it was very obvious that the food 'ran out' and the chef 'through' something together. Please! Owner or Manager this is a shocking example of 'hungry for sales'. We will always remember Keg & Swan's Terrible Meals, my Son, as a result, was also extremely disappointed. Keg & Swan rather to lose an order than Customers.
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Replies (0)SP